Chipotle Mexican Grill in Lancaster

“I’ve been to the Chipotle on Fruitville Pike more times than I can count—mainly because I live close—but every single time it’s been a mess. Out of food, dirty counters, chaotic staff, just not run well at all. I honestly forgot what Chipotle should taste like.

Everyone kept telling me to try the Rohrerstown Rd location, so I finally did—and wow. Night and day. The food actually had flavor, everything was fully stocked, the place was clean, and the staff actually seemed to care. The energy was better, the service was smooth, and you could just feel that this one’s run by solid management. This is how it’s supposed to be.

Fruitville really needs to step it up. Until then, I’ll be making the extra drive.“

“I’ve went to this location and never had a bad experience, the food is amazing and the staff are courteous but also move the line through at a good pace, and I’ve ordered through the app already and there drive through is very polite and efficient“

“Your average fast food experience. The employees seem like they don't want to be their as much as you so can't complain their, if you're looking for a smile and cheerful greeting, go somewhere else. But if you're looking to get your food and be out of there in 4 minutes with minimal human interaction, this is your place. The sitting area seems clean but is usually busy, and the atmosphere is a little lacking. I suggest getting your food and eating at the park nearby instead“