McDonald's in Norristown

“Everything was fresh and hot, they got my order correct. I don’t want to make a big deal out of this but my chocolate milkshake tastes like the most god awful protein shake, it taste like raw protein, absent of any chocolate flavor. It’s so strong the whip cream is even over powered by it. It’s very noticeable, and tastes like cardboard with how heavy the protein is. Also yes, I mixed it over and over again to try and remedy the situation but it’s not possible to suppress this level of protein it’s like drinking pennys. Not saying anyone is responsible and I don’t need anything from you, except maybe investigate that for me and other customers sake, because somebody else might care a lot more than I do. Thanks.“

“⭐️⭐️⭐️⭐️⭐️

Huge thank you to Manager Jordan at the Norristown Germantown Pike location for truly going above and beyond tonight. After having a terrible experience at the McDonald’s location in King of Prussia on Henderson Rd, Jordan completely turned things around for us.

Even though it was close to closing time, he made sure our food was hot and fresh, our specialty drinks were made correctly, and most importantly that my kids left happy and full. He was patient, kind, and actually listened to us after such a frustrating experience at the King of Prussia location.

Great customer service still matters, and Jordan definitely deserves recognition. Thank you again! 👏“