Amtrak Metropolitan Lounge
$ • LoungesAbout Amtrak Metropolitan Lounge
Amtrak Metropolitan Lounge Reviews
83 ratings
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Lounge has basic snacks (chips etc) and nonalcoholic drinks.
the north side of the station, take stairs next to Women's bathroom. Its long, narrow lounge, few tables/desk with chairs by window for charging. Furnitures were bit soiled and outdated. Although small, rarely full and plenty of spaces. The lounge has small conf room. Has soda, juice, bottle water in the refridge, nice coffee machine for various coffee/cocoa, hot water and reg water fountain, various nuts, cookies, chips and orange/banana. Nice to stackup on snacks and drinks...read full review
Spending time at the Amtrak train station on Christmas was honestly such a cozy and pleasant experience. The waiting area was warm, clean, and comfortable—exactly what you hope for when traveling during the holidays. There was something really comforting about sitting there, relaxed and at ease, while waiting for my train on such a special day.
What stood out the most was the overall sense of safety and calm. Having police officers on duty was very reassuring, and they...read full review
What stood out the most was the overall sense of safety and calm. Having police officers on duty was very reassuring, and they...read full review
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 6AM - 9PM |
Amtrak Metropolitan Lounge is a cozy and clean space located in downtown Philly, offering a variety of snacks and beverages, including a coffee station. The lounge provides a bright environment with comfortable seating options, suitable for working or relaxing before a train. Visitors can enjoy a super clean bathroom and direct elevator access to train platforms, making boarding easy. The building has a lot of character with tall columns and classic design, adding to its charm. The staff are friendly, helpful, and experienced, ensuring a pleasant experience. Trains are on time and comfortable. While the ambiance may feel a bit dated, the lounge's cleanliness, convenience, and friendly service make it worth the price. Nearby dining options and the historic station add to the overall welcoming atmosphere, providing all the necessary amenities for a comfortable wait before traveling.
The staff, especially the attendant Nicole, are praised for greeting passengers with positivity and enthusiasm, handling train schedules efficiently. The bathrooms are always thoroughly clean, and the lounge offers fresh fruit in the mornings, which many find energizing. The lounge itself is spacious, big, and clean, with free snacks and drinks. A long sofa provides a comfortable spot for a quick nap while waiting for a train. The lounge's peaceful and quiet environment makes it a good place to relax or play games on devices like a Nintendo Switch. Although food options may improve after station renovations, the complimentary snacks and drinks are appreciated. Some charging ports need maintenance, but overall, the caring staff check on guests until it's time to board. For travelers using long-distance trains, upgrading to a business class can provide access to other lounges for an enhanced experience.