4.1
Good
29 Reviews
14 Glocker Way, Pottstown
“I visit this location every day, either before or after work, to sit down, enjoy a coffee, and take a little time to relax. I’ve always had wonderful experiences here, and I’ve consistently received great service from everyone, including Sarah. In all the time I’ve been coming here, I’ve never witnessed any of the staff being short, rude, or disrespectful to anyone. They are always welcoming, greet customers with a smile, and treat people with kindness and respect. I did read the other review, and while I certainly can’t speak to someone else’s experience, I do think it’s important to remember that we all have difficult days, and sometimes interactions can be perceived differently depending on what someone may already be going through. I see Sarah nearly every day, and based on my experiences with her, it’s genuinely hard for me to believe that she (or any of the other staff) would intentionally treat someone poorly. Sarah has always been kind, pleasant, and respectful in every interaction I’ve witnessed. Everyone deserves grace, both customers and employees. I’ve personally had nothing but positive experiences at this location, and I appreciate the staff and the welcoming atmosphere they create every day.”