“I had ordered 4 breakfast sandwiches and two spuffles and part of my order was missing. The staff was incredibly helpful and quick to make what was missing. I have always loved coming to this location. They apologized for the inconvenience and were very kind and receptive.“
“We had the pleasure of ordering from a female employee with glasses working this morning at the West York location. (03/09/24 - I wish I knew her name) She was the ultimate example of great customer service! She was very friendly when she was helping the people in front of us, she looked at us and told us she would be right with us! When it was our turn, again, very friendly. She was working that end alone and was hurriedly getting everything ready. You could tell she truly enjoys her job. When we left, she yelled, “Have a nice day!” You don’t see that kind of customer service anywhere anymore, don’t really stands out!“
“The location was very clean, and the food was delicious. We were visiting from Fort Bragg, NC, and needed comfort food after my father-in-laws funeral. So, of course, we chose our family favorite Panara Bread! ❤️ Ambre Nole, the manager, was awesome she offered the kids a cookie and told them how sorry she was for them losing their grandfather. My kids gave her a big hug and thanked her. All too often, customer service is overlooked these days and just lacking in general. So to see Service like Ambre provided was so amazing, she really went above and beyond. I am so grateful.Kid-friendliness: Great with my kids!“