McDonald's

Name: McDonald's
Address: 80 Bd Gréber, Gatineau, Quebec, J8T 3P8, Canada
Telephone: (819) 561-1436
Price range: $
Rating: 1.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
80 Bd Gréber, Gatineau
(819) 561-1436

Menu Order Online

About McDonald's

McDonald's receives mixed reviews regarding its service, cleanliness, and consistency. Positive comments highlight great service, with staff described as alert, on task, polite, and demonstrating good teamwork. Specific employees are praised for being diligent, cheerful, fast, efficient, and providing good and clear communication, with one noted for assisting a customer to choose the best deal. The food is generally found to be good and prepared well, with orders received within a reasonable time and containing all items.

However, significant criticisms are common. The dining room and cleanliness are frequently mentioned as subpar, with reports of a quite dirty dining room, dirty counter and floor, making it not recommended for eating inside. Service experiences vary drastically; while some staff are excellent, others are described as very busy, lazy, extremely lacking in heart, unceremonious, and giving the impression that customers are disturbing them. There are complaints about long and ridiculous wait times, orders not being received completely, and being forced to change menu choices multiple times. The automatic ordering machines are noted for not providing receipts.

A strong consensus advises against using delivery services like Doordash, Skip, or UberEats, citing constantly mixed-up orders. For those planning to visit, getting a meal to go is considered fine as long as the order is checked in person. The restaurant is noted as kid-friendly and wheelchair accessible.