“This is a great Starbucks location. Mainly for its housing within the Sheraton Hotel and the overall layout of the shop. The fact that you can take an elevator down to the shop without stepping out and walking down the street is convenient, especially at 6 am.
It can get fairly busy here, but the service is very quick and they nailed the cold brew and coffees I bought for my family. The one thing that I was hoping for was a bit more variety in the drinkware and cups to buy. I was hoping to try and find a Starbucks cup with 'MTL' or some other touristy style design on it. Especially while being in a hotel, it would make for a quick and nice souvenir, but it seems like merchandise for Starbucks isn't overly personalized to the area.“
“This Starbucks is connected to the hotel, which is convenient if you’re staying there. The staff was very friendly, the place was clean, and it had a great vibe. We tried the coffee, a refresher, and the ham and cheese croissant, everything was very good. Overall, it’s a great spot for a quick stop during your day.“
“I came into the Starbucks January 24, 2026 after a power outage in my neighbourhood. I came into the Starbucks with my son to get something to drink and to charge my phone. I had the pleasure of being served by Chris. He was so friendly and kind. I have never had this level of customer service in my life. Honestly no exaggeration I felt like family. The store was spotless from the dinning area to the washroom. It was a wonderful experience and I will make a point to return again. Thank you Chris for the wonderful experience!“
“I mean my drink was good but I had to wait like 10 minutes for them to make it and I came in at like 10:30am and there wasn't a big lineup at the store. Not the employees fault cause there were just two of them but they should definitely schedule more employees so they can work more efficiently“
“Service was great at this location, all smiles. Barista knows how to make a great pecan latte. As a former barista I approve!
Not a lot of seating here, more of a stop and go place, but it’s in a good spot to find outdoor seating/ browse the local shops if your a walk and sip person“
“Nice Starbucks location, veey convenient..but what I liked most is the service when I came. The guy making my coffee was very pleasant, helpful and friendly. It makes all the difference between me wishing to come back or not. I read some reviews that not every customer is so lucky to have a cashier or barista who cares, but I guess it depends on who serves you and who works that day, as they are all mostly students. And of course how nice you are as a customer affects how nice they are back to you.
If I want to go to Starbucks, I would definitely come back here again.“
“This has been my go to every time. I have tried some other places in downtown but this one’s the best for me. The best was on 16th aug 2025 at 4:45pm. I don’t know who made it but it was mesmerising and it’s what made me write this review. It was not the first sip (as Starbucks says)but that i had in every sip. Thank you who ever it is that made my drink, bcz you made my day and am writing this from the bottom of my heart.“
“Nice clean, airy, bright Starbucks right in front of the Bell Center. A small outdoor seating area in warmer weather.
Staff are always working and moving, but never seems to have trouble staying on top of orders. Staff has always been pleasant and friendly and bilingual, my orders have always been good. No bad experiences. Not a big coffee drinker, but when I do want frothy and sweet coffee-like beverages, this is one of my favourite Starbucks cafés in the city.
I usually order ahead, and can easily and quickly pick up my order. It feels comfortable stopping in, very consistent and pleasant. I've never had trouble getting a stool to sit on if needed, and there's plenty of space when waiting for your order.
Maybe plan ahead if you know there'll be a sudden flood of people waiting to go in or all coming out of the Bell Center at once.“
“I want to say the service is very enjoyable and everyone is nice. I enjoy reading reviews on places that I visit and today I saw one about a latte and cappuccino? Whatever that lady was saying is wrong in both ways. A latte and cappuccino both have the same amount of espresso depending on the sizes. A cappuccino milk ratio is similar to the amount of espresso and with more foam while a latte has a higher milk ratio. Educate yourself before leaving comments about knowing everything ☺️. Thank you enjoy“
“I visited this location on Thursday (the 27th of March) at around 8 am and I had a fantastic experience! I’ve been to this location before and I’ve always had very nice experiences but this one took the cake! The staff was attentive, caring and thoughtful and I left with a smile on my face. Your kindness goes a long way!“
“Pretty average experience in this specific location. I like Starbucks, but this location was a bit difficult to access. The tables were not that clean. But the coffee is always good so I am happy. This time I took it for Takeaway because I did not want to sit and drink at the dirty tables.“
“I’ve been visiting this starbucks almost daily for the last year. I’ve always felt such a welcoming atmosphere from all the staff. Just today as I was enjoying my drink at the table, one of their amazing baristas, Omar, came to have a quick conversation with me. He has always been very helpful and kind whenever I visit! All the baristas really go above and beyond to provide exceptional service! I am so lucky to have such an amazing coffee shop nearby!“
“Frequented this Starbucks during 2 months of work in Montréal and they were amazing! They did a wonderful job in crafting drinks for myself and for my friends and made lots of beautiful memories here. Kudos to the team, really appreciated them making our day better. ✨“