Baskin-Robbins

$ • Ice Cream

Hours:
9920 Two Notch Rd, Columbia
(803) 764-0044

About Baskin Robbins

Baskin-Robbins offers a pleasant experience despite some operational challenges. The staff is polite and accommodating, taking time to address customer concerns, including allergy issues. While the drive-thru can be slow due to understaffing, the employees do their best to manage the workload. The ice cream remains a highlight, with customers enjoying its quality. However, the limited access to the inside of the restaurant and lack of amenities like napkins can be inconvenient.

Customers' Favorites

Baskin Robbins Reviews

2.3
160 ratings
Restaurantji Rating
5
22%
4
3%
2
5%
1
70%
Food
3.7
Atmosphere
3.7
Service
3.4

Share your opinion about Baskin-Robbins

Restaurantji Rating

Worst service ever!! Do not waste your money!!

I ordered two banana splits and when I got home they had none of the syrups added. I called and spoke to Jordan and he offered to replace them and to bring receipt. When I went tonight to have replaced the woman who I think was owner said they would not replace. I told her by Jordan they would replace. She refused. She was rude and very disrespectful and ugly. It is sad that people will not do what someone said they would do. They were $17. I will not go back there because...read full review

If I could give a -0 I would!!!! These are the most rude people I have ever met in my life. Disrespectful and very nasty and I will not stop until I get in touch with someone one who can handle my complaint.

WORSE SERVICE EVER!!! I don't know if these are new owners but I never experienced service at this location like this ever. Rude and disrespectful but lock the doors because you're scared🤬

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Baskin-Robbins Menu
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Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM
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