Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular restaurant that offers a mix of experiences for its customers. The restaurant is generally praised for its excellent management, fast-moving lines, and plentiful seating options, both inside and on the patio. Customers appreciate the good prices and delicious food, which is often described as hot and worth the price.

However, some customers have reported inconsistencies in the availability of certain menu items, such as chicken, steak, rice, and various sauces and salsas, particularly towards the end of the day. This has led to frustration for some customers, who have had to leave the restaurant due to the lack of their desired items.

The customer service at Chipotle also seems to vary, with some customers reporting exceptional service and a welcoming atmosphere, while others have experienced less than satisfactory interactions with the staff, particularly the managers. Some customers have felt that the managers could set a better example for the team.

Overall, Chipotle Mexican Grill appears to be a mixed bag, with both positive and negative experiences reported by customers. The restaurant's strengths lie in its efficient operations, delicious food, and generally good customer service, but it also faces challenges in maintaining consistent menu availability and management practices.

Menu

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill
Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews

2.8
111 ratings
5
33%
4
9%
3
6%
2
12%
1
40%
Food
3.3
Atmosphere
3.4
Service
3.0

Share your opinion about Chipotle Mexican Grill

I give ALL 5 Stars to Terry!!! The real STAR of the Show!
I was very excited when this location opened in Duncan- It was the most convenient location for my family and I. This particular location was always immaculate with all food items readily available. They were never out of any food items, the restroom was always clean, they were fully staffed and the food was always good and fresh. However, that is no longer the case..they are always out of food items, there is never...read full review
(8-19-26) Arrived a bit after 8! Everything was great! Rice was seasoned and cook all the way(previous 2 times, rice was undercooked and no taste). They let me taste the honey chicken😘, AMAZING. Chicken cooked well, taste was great!
I don’t know who was on the cook line yesterday evening/night but they deserve a treat for a job well done!!

(8-21-26) **Unfortunately I had to deduct some stars. No corn, didn’t find out till I had already made them fix...read full review
I'm worried about the trend of this Chipotle. It used to be one of my favorites everything was ready on time, every time, but now I haven't been able to have steak in over 5 visits. On todays visit they were out of both rices at the front. Their inexperienced grill workers need support.

Edit: my last couple visits have had everything I needed so i am adjusting slightly to reflect that.

Read All Reviews(110)

Hours

Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM
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