Sugartime
$ • Bakery, Ice CreamAbout Sugartime
Customers' Favorites
Barrels of Candy
Sugartime Reviews
129 ratings
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I have worked many retail positions throughout my life, many during my teen years. Good service includes acknowledging customers who walk in the door with at least a "Hello" and possibly "Is there anything I can help you with?" Instead, the two teenager/early 20s employees had scowls on their faces the entire time we were in the store, shot stares at us and when we went up to the counter to order our ice cream the one employee still did not ask us how she could help us; my husband...read full review
Awesome service and great ice cream and sweets!
The ladies behind the counter were very kind as they answered our questions and took our orders. The ice cream was delicious! There are tons of other candy and sweets options in the store as well. We will drive back before leaving!
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
Sugartime is a unique store that offers a wide variety of candies, beach accessories, and gift items. Upon entering, customers are transported back in time to a classic candy store. They can fill a bag with their favorite treats and pay by the pound. The store also serves Bluebell ice cream in bowls or cones. It is a great place for kids to enjoy ice cream, sweet treats, toys, and sand toys for the beach. The atmosphere is enhanced by vintage toys and articles. However, some customers have reported poor service. Employees have been described as unsmiling, unhelpful, and even rude. One customer noted that staff members failed to greet them upon entry and ignored their attempts to order. Another reviewer shared a similar experience, stating that the employee did not initiate conversation or respond to polite attempts to place an order.
Despite the charming atmosphere, the subpar service may deter visitors. Customers have praised the amazing selection of candy, including a variety of taffy flavors and even cinnamon ice cream. Some have found the bathroom in need of attention, describing it as tiny and cluttered with cleaning supplies. There is also a card fee that can confuse customers. Overall, Sugartime's unique offerings and nostalgic charm may be overshadowed by its lackluster customer service, but it remains a fun spot for a sweet escape and memorable treats.