McDonald's in Florence

“My daughter and I had an amazing experience! I went through the drive-thru and realized I had forgotten my wallet. I explained the situation to the cashier and let him know I lived nearby and would return shortly to pay. To my surprise, he graciously paid for our meal using his own reward points! This act of kindness was truly above and beyond.

Thank you, Tae, for your generosity and exceptional service. You exemplify what true customer service looks like, and because of you, you’ve personally earned my continued business. Well done!“

“The food is McDonald's. So how high can you go. But this place is usually fast service and accurate. I rarely go inside. But it cramped. The employees are very nice even though they are going through it.

Be nice to these guys they are really trying to keep us happy. That I know.“

“Clean, fast and friendly!!
It doesn’t get much friendlier or helpful than the Manger Donald. 40 dollar order and it was out under 3 minutes. Donald was a super nice dude, I appreciate you!
I hope corporate sees this, reach out to your team and let them know they’re appreciated!“

“McDonald's on 2016 West palmetto Street Florence South Carolina has excellent service at the drive-thru in the mornings, very friendly nice smiling respectful. It was actually mind-blowing and welcoming at the same time. Great breakfast deals through the McDonald's app“

“Mrs. Celeste is AMAZING very friendly and personable .. was open and interactive with my self and whole family ..
A lady tried to come up and aske her questions about product and she corrected her VERY POLITELY to hold a moment she was in the middle of helping me ..
TOP NOTCH EMPLOYEE.. her team is awesome as well ..“

“Just had a great customer service experience. I got a wrong order and brought it back to store the next day. Treasure took care of the problem with no question asked. She was empathetic and showed concern. I must say this is the best experience that I have had at McDonald’s in a long time…. The food she gave me was fresh and exactly as I ordered it! As I waited for my order the crew that was working today was on it. They were working together to get it done. Very impressed!!!“

“The entire experience was great. I was so very tired and hungry, and it was almost as though they could tell. The staff was fantastic. They took care of me quickly and were so nice. Everything was so good and the atmosphere was very pleasant. Loved everything about my experience. I got food to go after finishing. This is definitely going to be my go-to every time I travel between Myrtle Beach and Columbia. I“