“My order was correct and done in a timely fashion, but when I went inside to pick up my order, not a single person spoke to me not even after I said hello in a voice loud enough for anyone to hear. It was surprising. It was my first time ordering at that location.“
“I just had one of the best customer service experiences in a long time, thanks to three outstanding employees at Jersey Mike’s. Samantha, Carmen and Jackson were incredibly friendly, welcoming, and truly went above and beyond to help me choose what to order—all with genuine smiles and a great attitude. It's rare these days to come across staff who are not only helpful but also seem to genuinely enjoy what they do. They made my visit feel personal and positive, and I left not only with a great sub but also a great impression. Kudos to the team—keep it up!“