“I was at the Jersey Mike’s in Matthews Township Parkway in Matthews, NC, on Thur. Feb.13, 2024 and the line was the longest I have ever seen! There were three people working two on the front line - a young lady and gentleman and another young man in the background and they moved that line so expediently and professionally!! Everything was perfect— they didn’t miss a beat. I just have to say it’s been a while since I have seen that level of customer service, efficiency and professionalism! It was refreshing!! Wish I had gotten their names! But, I will be back!“
“I happen to work in the same shopping center of this location and as a manager myself I can truly say this team is amazing. The manager is great and obviously fosters an environment of top notch customer service as each person who interact with gives me the same experience. Friendly employees who work to ensure you order is right with a smile. Would be proud to have any of them on my own team. Thanks for being a go to lunch for the local BOA“