“Very disappointing experience at the drive-thru.
The employee who took my order was polite and professional, but unfortunately, the employee who handed me my order was a completely different story.
I simply asked her for a cup of water, and the way she handed it to me was extremely rude and disrespectful.
She handled the cup in a way that made me feel like it could have easily spilled all over me and inside my car.
There was absolutely no reason for that kind of attitude over such a simple request.
This time, I decided to leave a review and document my experience.
If I experience this kind of disrespect again, I will immediately ask to speak with the store manager and escalate the matter through Starbucks customer service.
Customers deserve to be treated with basic courtesy and respect, regardless of how small their request may be.“
“Seriously I’m so happy I live in this town! My highlight every morning is coming here in the Staff always being so nice! I literally come here just because they put a smile on my face all the time!! Super big shout out to my boy Richard he’s amazing always willing to help has such a great personality and honestly the minute I hear his voice on the intercom. I get so excited.
Love everyone here! Thank you guys for making my days a little brighter with an amazing ice shaken espresso every morning!!“
“Starbucks is the constant hub of activity at Baxter Village. Featuring a friendly, efficient staff, the standard serving of coffee, beveridge, pastries and snacks Starbucks is a winner. Add wifi and inner city and outer seating and the patrons keep rolling in.“
“I went to Harris Teeter on Friday October 2nd to grocery shop. Had a slight medical episode, my sugar was crashing badly, was on the verge of hitting the floor. The young lady working at this Starbucks was so kind and professional. I told her what was happening and she immediately went to work to take care of me. Although she offered some kind of lemon cake at first, we settled on some kind of chocolate danish or something like that. And it didn't cost very much either. They had a place for me to sit and eat and get right. I wish I had asked her name but it was around 4 pm on Friday October 2nd. Thank you so much for taking care of me!“
“I’ve been a consistent regular at this location for years now and they never miss, Lupe always make my frappes with perfection and Jayda makes a Strawberry Açaí Lemonade to die for and on top of that Jayda and Nicole’s customer service skills make ordering and coming back worth it everytime even for the price. Even on Saturday Evening rushes the staff always finds a way to make your visit worth your time whether it’s with their customer service or their speed in completing your order, strongly recommend going here and will most definitely be continuing my service here.“
“The place in Rock Hill is 5 stars because there all people understand what is a customer that’s meant they making everything to see happiest face on all customers that going there. My wife loved this place for the amazing environment. Thank you all for amazing services 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻“
“Had a really great experience at this Starbucks! The service was friendly, welcoming, and everything was handled with a positive attitude. Gali served me and was especially kind and helpful, which really made the visit stand out. It’s always nice when someone takes the time to make you feel welcomed. Great service and a lovely experience overall — definitely would come back! (I would give it a 6/5 if I could)“