Wendy's
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About Wendy's
Wendy's Reviews
I got a four piece nugget and one of the “nuggets” was just a breaded piece of plastic.I ate a chicken sandwich here and found ANOTHER piece of plastic. I showed the manager and informed her I was not going to eat anything else and she said that she would refund me to then two weeks later no refund.when I called to ask for a refund later I was informed that they “had not record of the incident or manager” and that I would not only get no refund but they accused me of lying...read full review
Slowwwwwwww drive through. No one else is in line and I’ve been waiting 5+ minutes for a burger and fries
I am extremely disappointed with my recent visit to this Wendy’s. I ordered two Dave’s Double combos with cheese and a strawberry lemonade with no ice. While the fries were acceptable, neither sandwich had tomatoes, lettuce, or onions—basic toppings that should never be missing without explanation.
I returned to the drive-thru window to address the issue. The same employee assisted me again, and just like before, there was no greeting and no apology for my return visit....read full review
Wendy's offers a mixed dining experience. While the service is generally friendly, with staff who are often kind and smiling, there can be issues with order accuracy and wait times. Customers have reported receiving the wrong items, which in some cases could cause allergic reactions, but the restaurant is known for its willingness to correct mistakes and provide a positive overall experience. The food is described as crisp and well-wrapped, making for a satisfactory meal. Some customers have noted that service can be very slow and that the food is rarely fresh, especially when the restaurant is short-staffed. Despite these challenges, many appreciate the friendliness of the staff and keep coming back. One visit stood out when a customer received a large Frosty after the store ran out of cups for a medium, which was seen as a kind gesture. Another customer acknowledged that working with only two employees can be tough, especially on busy days, but felt that the staff managed well, getting orders right and keeping wait times reasonable despite the setbacks.