Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 10611 Broad River Rd, Irmo, South Carolina, 29063, US
Telephone: (803) 764-1038
Price range: $
Rating: 3.6

$ • Fast Food, Burgers, Ice Cream

Hours:
10611 Broad River Rd, Irmo
(803) 764-1038

Menu Order Online

About Freddy's

Freddy's Frozen Custard & Steakburgers is a popular restaurant known for its friendly service and tasty food. Customers consistently praise the establishment, with one reviewer noting that they have "not ever had a complaint at this Freddy's." The staff, such as the employee Brian at the Irmo location, are described as pleasant and helpful.

The menu offers a variety of options, including chicken tenders, cheese curds, and burgers. While the chicken tenders may not have been the highlight, the cheeseburgers and fries received positive reviews. The prices are also considered reasonable, with one meal costing around $15.

Despite the generally positive experiences, there was one instance where the service was initially lacking. A group of customers found themselves waiting for an extended period at the counter, with a curt greeting from the staff. However, the situation was quickly turned around by an employee named Lauren, who apologized for the delay, expedited the orders, and provided free dessert coupons as a gesture of goodwill. This exemplary customer service left a lasting impression and highlighted the impact that individual employees can have on the overall perception of the business.

Overall, Freddy's Frozen Custard & Steakburgers is a reliable choice for delicious food and friendly service, with the occasional hiccup that is swiftly addressed by the attentive staff.