“I shop at all the Dunkin locations around Charleston. This one is by far the best. The customer service is excellent! If I can't figure out my app I get assistance and no grief for asking for less ice. I stopped going to Savannah Hwy. Thank you for kindness and knowing your policy's.“
“Absolutely great experience here! I placed a mobile order and was able to quickly grab my order in the drive thru. The lovely lady working on the drive thru speaker was super sweet and my Rocky Road Cloud Latte was incredible!! Kudos to the maker. Haven’t had a good Dunkin’ latte in a while so this was a real treat!“
“I went to this location 20 minutes before closing. I was so excited to get an Oreo Cloud Latte. I had one on vacation at another location, it was delicious.
I went to this location in N. Charleston, and the ladies were the absolute SWEETEST and kindest at this drive-thru. 🧡🩷It made my day so much. I never write reviews, ever, but I had to because they were so kind and friendly. I had a delicious drink after long day at work when I assumed there would be no stock left as it was so close to closing time.“
“I’ve been coming to this Dunkin’ for about a year, and honestly, I used to leave feeling disappointed. The employees were rarely friendly, there were hardly ever any smiles, service often felt rushed, and my order would sometimes be incorrect. I found myself going out of my way to visit other Dunkin’ locations instead.
But WOW—what a difference now! Maybe a month or two ago -Most of the staff has changed, and the customer service has improved tremendously. Everyone is so much friendlier, more welcoming, and attentive. I now leave the drive-thru feeling happy instead of frustrated.
Matt and all the other employees really make my day. They are a great example of what good customer service should be. Thank you for making this Dunkin’ a place I actually look forward to visiting! ~Venus“
“This Dunkin has always treated me well. Fast and very friendly service. I live in Goose Creek and would rather drive to this Dunkin then use the Dunkin in Goose Creek, just to get better service.. Always friendly and they seem thankful I stopped by.“