“Friendly staff. Other customer grabbed our bag of food (ordered from app), and the customer who took our food was really rude. When this happens, the staff offered to re-make our order and was patient with all of it. Challenging situation but appreciated the attentiveness.“
“Ordered ahead early and was pleasantly surprised with how quickly the order was complete. Everything was made to perfection, store was clean, employees were friendly and efficient. I will 100% be back! Get them a little more help at 6 or 6:30, and keep it up!“
“I called yesterday afternoon to place a large pick-up order for this morning. Suzanne took my order and was so friendly and patient! Unfortunately, when you place large to go orders items are not always correct, but that was not the case this morning! My order was spot on-even to include napkins and plenty of utensils. We order quite often for safety meetings and various other staff meetings throughout the year, and typically I use a different location that is not as friendly or helpful as Suzanne was. Never again! I will pick the food and coffee up here always from now on. Great job to Suzanne, the rest of the team, and the management at the Rivers location!“
“Had 2 go to 2 diff locations :( the first store didn't have enough workers after waiting for almost 10 min. 2nd location didn't have toppings to go on top of my cold brew :( such delicious products but stores aren't consistent :(“
“The warm young team members/store staff are really great for their consideration towards foreign tourists. There is also an atmosphere where the staff help each other. Thank you to the store manager for leading and choosing this group of young and outstanding team members to be the face of the United States!“