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“I shop at all the Dunkin locations around Charleston. This one is by far the best. The customer service is excellent! If I can't figure out my app I get assistance and no grief for asking for less ice. I stopped going to Savannah Hwy. Thank you for kindness and knowing your policy's.“
“Did a mobile order online,
Then someone else with the same name as me,did a mobile online order too,
But my order was for drive thru, the other person was in store 😐,
So they give me the other person order and give the other person my order, I did not realize because it never happened before( years and years going to dunkin)
I got half way home, took a sip my my drink,realize it was not what I order,
Turn back around and return it to dunkin
They apologize ( refix, my order again)
The drive thru associate that made the mistake, apologize and thank me for returning to bring back the wrong order and come pick the right order.
I really appreciate the service.“
“Absolutely great experience here! I placed a mobile order and was able to quickly grab my order in the drive thru. The lovely lady working on the drive thru speaker was super sweet and my Rocky Road Cloud Latte was incredible!! Kudos to the maker. Haven’t had a good Dunkin’ latte in a while so this was a real treat!“
Coffee Shops • $
“I would give 20 stars if I could! Arthur provided me with the most excellent customer service experience I have had in months!!! And an absolutely delicious coffee. They have made my day and I cannot wait to come back for more great coffee and a wonderful atmosphere. This person deserves a raise and y'all are blessed to have them, thanks Arthur ❤️❤️❤️“
“This Dunkin has always treated me well. Fast and very friendly service. I live in Goose Creek and would rather drive to this Dunkin then use the Dunkin in Goose Creek, just to get better service.. Always friendly and they seem thankful I stopped by.“