McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

The McDonald's restaurant offers a mixed dining experience. While the food is generally good, the service and cleanliness can vary depending on the location. Some customers report slower service and less than fresh fries, while others praise the efficient and friendly staff, who provide excellent customer service. The overall experience seems to depend on the specific McDonald's visited.

The restaurant has a big play area that children enjoy. However, the service and cleanliness are hit or miss. The food is decent and what customers would expect. One customer mentions an older woman at the E 26th McDonald's who is always kind, checks to ensure the order is correct, and wishes customers a good day. In contrast, some staff, both young and old, need to improve their customer service skills, as they may appear unhappy or ignore customers. On one occasion, there was confusion, with no one taking orders or even acknowledging customers at the window. Better training in customer service is recommended to ensure customers feel valued and informed, even when there are issues.

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McDonald's Reviews

3
293 ratings
5
22%
4
11%
3
10%
2
10%
1
47%
Food
2.9
Atmosphere
2.7
Service
2.6

Share your opinion about McDonald's

Friendly staff, great service, fresh great tasting food. Clean restaurant.
Ordered from DoorDash, I live only 2 blocks away so I doordashed food. Fries tasted old, burgers not cooked all the way through could see pink…. Never had a problem before like this with this mcdonalds…. But wow! Food was delivered in a very quick time so i know it wasn’t a doordash problem. It was a McDonalds problem!
Brought my niece & nephew here bc of the playground. They had fun, but it took longer than expected to get our food. It wasn't very busy & we were there during 'off hours'. All the tables in the kids area were dirty. When our food arrived it was cold & the fries were soggy. No pepper or salt to be found. The kids liked their burgers & happy meal toys. Honestly, I gave this pace 2 stars instead of 1 only bc my niece had so much fun playing on the equipment. I hadn't gone to a...read full review

Read All Reviews(293)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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