“I don't need to review the food because it's Taco Bell and most of us that eat it know what it tastes like. I'm going to review the staff and location. The group here deserves high marks because regardless of the order or time of day, I have received nothing but the best. Please keep up the wonderful job and I wish everyone employed there nothing but the best in their careers. Thank you so much!“
“Stopped by for fries and noticed my other order that's handy, picked up from the other location had beef in the nacho chips. The staff here were very helpful, and they exchanged with no beef dip immediately. Excellent service! I appreciate the team. Hassle-free when the team understands the customers.“
“I go here a lot. If this is the one on Elvis Presley near Winchester. It was horrible when I tried the new doube-pack chulupa. It's like they dropped it in a fryer for too long. My chulupa was burnt like a taco. When I went to the one in Elvis Presley next to Hook's. They made it just like it looked on TV. It was great.“
“Milton at KnightArnold/Mendenhall location provided OUTSTANDING customer service. This isnt often said regarding drive thru orders, but he was just that attractive, thorough, and pleasant that it had to be acknowledged. And my Mexican Pizza was great too“
“The Taco Bell in Memphis/Cordova Tennessee at Hwy 64 and. Germantown Road there’s a wonderful lady by the name of Diane that works the drive-through. She is ALWAYS extremely pleasant. Always ask how your day is. How are you doing? She definitely goes above and beyond the customer service, she usually get at fast food restaurants.“
“I'm not generally a big fan of TACO BELL anymore due, I think, to age BUT, 8 must admit my visit for lunch today, as well as a few times in visits to the area for the past couple of months, had been exceptional for the chain. I complement all is the staff for the quality and consistency of the food and the cleanliness of the food.
However, I must give special cudos to Miss Marilyn who is the one that works the front counter most often and is the face and hospitality 'director' for the location. She constantly welcomes us and makes sure our needs and wants are met. She is exceptional to the personnel that I usually encounter at TB's that I have visited in recent years. She should be honored for her attitude and efforts to make sure every customer is pleased and eager to return.“
“Close to my job and this is probably the best Taco Bell I've ran across. I've never had an issue with the customer service and I've never had an order that felt like they cheated me out of meat and toppings like I've experienced with other Taco Bells over the years.“
“After a horrendous experience last time I'm updating my review, I received good food that was made fresh in very little time, even the new items on the menu are kind of good, the location is going through minor renovations and repairs but the food was served well“
“i have come here for several years..the food is always correct, iT is always hot, the employees are very friendly, and the line constantly moves....BEST TACO BELL IN MEMPHIS!!
i have never had a complaint or had to bring the food back for any reason.“
“I went to this location today and OMG the manager customer service was very welcoming and outstanding .I ordered through the drive through and he took my order . When I say an awesome personality and great customer service . There aren’t many people who have a passion for what they do and I could tell from his voice he love what he do . I’ll give them a 10/10 ‼️“
“I want to leave an insanely positive review because this Taco Bell truly outshined themselves. The moment I pulled up to the drive thru the young woman at the drive thru was SO nice to me. And the staff was very supportive and friendly and even made sure everything was made to perfection! As a bonus, the you g lady at the window was GORGEOUS!! And she maintained a positive attitude and a smile so big it would radiate nothing but joy in any room she walked in!! Kudos to this place and I will for SURE make this my fav. Taco Bell spot!! And my food was DELICIOUS!!“
“This taco bell is fine, but consistently make mistakes with our orders, most recently they gave us half the straws we needed, put lettuce on my girlfriends tacos that were special ordered without lettuce, and forgot the sour cream in my beefy 5 layer.“
“Who doesn’t like Taco Bell?! One of my favorite fast food places. Today I had the supreme beef burrito no sour cream, and the crunchy taco. Good food and good service. Can’t beat the price! I stop by here often. They also make a good Mexican pizza, and love the dorito taco.“
“Irecently visited Taco Bell and had a great experience. The food was good, fresh, and exactly what ordered. The service was kind and friendly the whole time, and my order was ready on time. Overall, everything was smooth and satisfying. definitely be coming back!“
“food is usually always right even when I make modifications, today on 04/06/25 an older white lady who worked the drive through was extremely polite and immediately told me the food might be able because she had to wait for the fryers to come back up and she offered me a drink while I waited.“
“The food is always fresh and portions are always satisfying. If you have a decision about this Poplar location or the Union one, for the love of glob, do not go to Union!
Parking: You will never not have a spot
Wheelchair accessibility: Accessible“
“I wasn't a fan of the newly shrunken taco salad but, thankfully, the only change was the size. The new size is perfect for portion management. The flavor is spot on. The drive-thru was free flowing and clear of debris. The staff was friendly and neat in appearance.“
“Was just there around 1:00 pm 10/14/2025. I just had to send a review I really don’t send reviews but the young lady that to my order Jerrica was really nice. From me placing the order to getting it I mean everyone that was working up front was so friendly. Want to give a shout out to the manager that was on at the time you and your team that was working with you, are the best. Keep up the good work.“
“I visited the Poplar loc. drive thru 02/14; when I was asked for my order the cashier, Jeremy, informed me of a change in the menu item I was requesting. He was very helpful when it came to the changing of the order. The staff was extremely friendly, very social/personable, great attitudes. The food was some of the best I've had from this restaurant in a very long time. I feel they needed PROPS, and a great review for he great experience. THANKS“
“I always have an amazing experience at Taco Bell when Jordan is working. He goes over and beyond to get the orders right and he’s always working by himself while maintaining a professional attitude never disappoints. Anthony C was working cleaning this is why I love this location. Keep up the great work guys❤️“
“Much improved since last review. Still the occasional missing item on a mobile order, which is my usual method of ordering, but can definitely notice an improvement.Was very surprised today when they apologized for long wait (I didn't feel it was particularly long) and even offerede small coupon gesture, which I had no idea they even did.So whatever methods they're doing to increase the customer facing service, it's working.“
“Tiffany was a breath of fresh air. She didn’t just do her job — she went above and beyond. Tiffany greeted me with genuine kindness, made me feel truly welcome, and treated me with warmth you don’t find often anymore. People like her make all the difference, and I’m so grateful for the amazing experience she gave me. Tiffany deserves all the praise.“