Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken WingsAbout Zaxby's
Customers' Favorites
Zaxby's Reviews
Did an online order. It was messed up on my behalf but the manager fixed. It took care of it and was extremely nice.
Drive thru service was horrible today. Couldn’t get their act together. Person taking order was hateful. Drove 20 min home to find zero meat on sandwiches. No one answering phones. When finally someone answers called my husband old and couldn’t refund, only replace but had to be today only. Heard employees arguing in background over whose station was suppose to put meat on sandwiches. Is there no quality check??? Leaving 2 stars as normally decent service.
They obviously prioritize the drive thru over the lobby. The wait in the lobby at 12:45pm was over 15 minutes after ordering.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Zaxby's offers a variety of chicken options, including boneless wings and chicken fingers. The chicken is cooked well, juicy, and flavorful. The sauces are a highlight, with a range of options including the popular nuclear sauce. The restaurant also has good options for kids. However, some customers have experienced issues with their orders, including forgotten sauces and overly salty chicken.
Customers have mixed reviews, with some noting inconsistencies in the amount of sauce on the chicken, but also praising the restaurant for its consistently good experience, especially for the chicken finger meal. The staff is described as friendly and kind, making customers feel special. The drive-thru service is also praised for accurately describing the spiciness of the sauces and delivering hot, fresh food. While the cost is slightly higher than some competitors, the quality of the food and service is appreciated by many customers.