Papa John's Pizza

Pizza, Take Out

2417 Keith St NW Ste 105, Cleveland
(423) 476-5040


Take-Out/Delivery Options


Reviews for Papa John's

I love Papa John's and order it all the time but this time the order took an hour, I called to check on it seeing as the app told me it had been ready to be delivered for 20 mins because I knew the pizza wasn't going to be fresh. Lady said it would be hot when I expressed my concern for this. It got here later and of course was lukewarm with cheese already plasticky because it had been sitting in an insulated bag for awhile. Ended up having to warm my pizza and cheesesticks full review

I wanted to order a pizza could not do online so was calling in called 40min straight and line was busy. Went in order and no one in store they were making pizza but still not answering phone and I would need to wait 30-35 min for pizza left and went to pizza hut on APD 40 instead. Complaining with corporate. Terrible customer service

This location is a joke and they need new staff. I've had too many problems to count here. Ordered online and was given me a quote time of 28 minutes, called after an hour and they tell me another 30 mins until my pizza gets delivered. Management needs to step up their game and take care of customers like they are supposed to do.

More Reviews(59)


Monday 10AM - 10PM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.