Customers` Favorites
Customers` Favorites
“Wow, I’m in love! From the exceptional customer service to the delicious menu options, I’m completely blown away, and I still can’t believe this gem is right down the street.
If I had one suggestion, it would be to improve how the fries are presented. They were tossed into the bag, which made things a bit messy and left the containers greasy. That said, the flavor more than makes up for it!
I can’t wait to come back.“
Customers` Favorites
“I've haven't had any concerns as of recent, and I've been coming to this CFA for 5 years now. I almost always use the drive thru, but the workers are always kind. I highly recommend ordering ahead on the app (even if you've just pulled in). They'll have your food ready much faster, and there's almost a certainty that your order will be correct.“
Customers` Favorites
“We stopped at Chick-fil-A for a quick bite before our movie and decided to try the new Pretzel Club sandwiches, both the grilled and the original fillet. It’s nice to see some fresh menu options, even if it’s just a different bun style, and we’re happy to report that both sandwiches were delicious and definitely worth trying.
As expected from Chick-fil-A, the service was excellent. Izzy (if I caught the name correctly) was friendly, efficient, and kept the dining area tidy when not helping customers at the register. Overall, a great experience!“
Customers` Favorites
“Order accuracy has failed to be correct the last two visits. First time, given the wrong drink. Frosted lemonade instead of frosted coffee. Second time, cashier did not enter correct condiments that were requested. Food was disappointing without them. Only posting to bring attention to a possible issue in service that can be easily corrected.“
Customers` Favorites
“awesome food, good atmosphere,very clean, and great service.“
Customers` Favorites
“We came in this past Sunday morning (07/13/25) around 10:30 and the staff were absolutely wonderful! The manager was very nice, and allowed us to make a grilled chicken substitution on the loaded fries for dietary needs when we had been rudely told by a belligerent employee at another location that it could not be made (Clinton Highway). Since that prior experience at the other location, our expectations had been low, but the customer service, food service, cleanliness, and quality of the food at this location was great! The staff were very friendly and helpful! We will definitely be back!“
Customers` Favorites
“Our cashier James gave my husband great recommendations and was so polite and welcoming. This location was the extremely clean. All staff encountered was polite and helpful. I highly recommend this location Rocky Top, Tennessee restaurant# J718137.“
Customers` Favorites
“We stopped for dinner last Wednesday or Thursday and WOW were we in for a treat!!! The best part started with the lady working drive through, wish I had gotten her name, she was the absolute sweetest lady happy and laughing with me made great food suggestions and helped me get our meal!! At the window I got to meet this wonderful beautiful lady, could not have been any better than her!!! She gathered our food herself and put the meal together, she said she had to drop fresh fries and would I pull up for a moment! Well that's what it was maybe 2 minutes and she came out smiling and apologized I told her absolutely no worries we had started eating chicken nuggets, then I told her she had the best personality for this job I had ever come across she was excellent!! I got to see a huge smile!!! If all service workers could learn from her, she's the best in her job I've ever seen but that's not everything, not only were the fries extremely fresh and wonderful, the entire meal was like it was just cooked, so fresh and wonderful delicious and tasty!!! Some of the dipping sauce she suggested I had never had but I tried them, WOW were they awesome!!! I'm going back if nothing else to get her name but not only is the service outstanding so is the food!¡!! Way to go KFC you made our day!!!!!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Good food they just mass up & leave things out of your order“