Customers` Favorites
Customers` Favorites
“Wow, I’m in love! From the exceptional customer service to the delicious menu options, I’m completely blown away, and I still can’t believe this gem is right down the street.
If I had one suggestion, it would be to improve how the fries are presented. They were tossed into the bag, which made things a bit messy and left the containers greasy. That said, the flavor more than makes up for it!
I can’t wait to come back.“
Customers` Favorites
“We stopped at Chick-fil-A for a quick bite before our movie and decided to try the new Pretzel Club sandwiches, both the grilled and the original fillet. It’s nice to see some fresh menu options, even if it’s just a different bun style, and we’re happy to report that both sandwiches were delicious and definitely worth trying.
As expected from Chick-fil-A, the service was excellent. Izzy (if I caught the name correctly) was friendly, efficient, and kept the dining area tidy when not helping customers at the register. Overall, a great experience!“
Customers` Favorites
“I've haven't had any concerns as of recent, and I've been coming to this CFA for 5 years now. I almost always use the drive thru, but the workers are always kind. I highly recommend ordering ahead on the app (even if you've just pulled in). They'll have your food ready much faster, and there's almost a certainty that your order will be correct.“
Customers` Favorites
“Order accuracy has failed to be correct the last two visits. First time, given the wrong drink. Frosted lemonade instead of frosted coffee. Second time, cashier did not enter correct condiments that were requested. Food was disappointing without them. Only posting to bring attention to a possible issue in service that can be easily corrected.“
Customers` Favorites
“awesome food, good atmosphere,very clean, and great service.“
Customers` Favorites
“We came in this past Sunday morning (07/13/25) around 10:30 and the staff were absolutely wonderful! The manager was very nice, and allowed us to make a grilled chicken substitution on the loaded fries for dietary needs when we had been rudely told by a belligerent employee at another location that it could not be made (Clinton Highway). Since that prior experience at the other location, our expectations had been low, but the customer service, food service, cleanliness, and quality of the food at this location was great! The staff were very friendly and helpful! We will definitely be back!“
Customers` Favorites
“Our cashier James gave my husband great recommendations and was so polite and welcoming. This location was the extremely clean. All staff encountered was polite and helpful. I highly recommend this location Rocky Top, Tennessee restaurant# J718137.“
Customers` Favorites
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“Good food they just mass up & leave things out of your order“