Cold Stone Creamery
Ice CreamAbout Cold Stone Creamery
Cold Stone Creamery Reviews
26 ratings
Share your opinion about Cold Stone Creamery
Couldn't pass up the opportunity of an ice cream shop connected directly to a bbq place so I had the Strawberry Sorbet and it was a refreshing and wonderful experience.
The staff at this location is top notch! The server I had today was kind, personable, and knowledgeable. She was well versed with the products and flavors, which made my experience even better.
I received exceptional service today from my ice cream server. She was warm, personable, and made the experience feel special from the moment I arrived. I truly appreciated how knowledgeable she was about the flavors and products, and she took the time to help me choose the perfect ice cream. Her friendly attitude and excellent customer service made my visit even more enjoyable.
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
Cold Stone Creamery offers a delightful ice cream experience, especially being connected to a BBQ place. Customers have enjoyed flavors like Strawberry Sorbet, highlighting its refreshing taste. The staff at this location consistently receive praise for their exceptional service. They are described as warm, friendly, and knowledgeable, making each visit special. Many customers appreciate the staff's effort in helping them choose the perfect ice cream. Despite the busy atmosphere, the team remains friendly, although there have been concerns about online ordering during peak times. Some customers have noted issues with the spoons being flimsy for the thick ice cream. However, the overall sentiment is positive, with shoutouts to staff members who go above and beyond, such as making last-minute birthday cakes. Cold Stone Creamery in Hermitage is a welcoming spot for ice cream lovers.