Hardee's in Knoxville

“I Came used drive thru after working a 12 hour night shift limited on money until payday had a Birthday reward for my bday the other day and decided to use it this morning during breakfast as I pulled up Shaneekya (drive thru cashier) promoted by politely asking me if I am going to use my rewards on the app and I said yes and placed my order she said everything that she needed to say if my order looked correct ,if I would like to donate to military so I pulled to the window and I had difficulty using different rewards and she took the time with no hesitation to make sure I was satisfied with what rewards I was using and how to use them so I could save the most money and I used my birthday coupons rewards and she was just so nice and polite she deserves a raise and a promotion people like her will bring good business to the business! FIVE STARS ! Thank you“

“The manager that was working this morning was awsome, and the girl working the drive through widow was awesome done the job quick and easy, food was hot and fresh, I would recommend this Hardee’s to anyone, love the way I was treated and will never forgot“

“The manager is great, walks out and asks how things are and how the food is. Food is always excellent. Fresh! Breakfast platters are one of the best deals. Restaurant always clean..

One suggestion: The girls taking orders can never seem to get the mobile app rewards to work. I'm not sure if it's their system or a training issue. They will usually go ahead and just discount whatever the reward item is, but it's still a hassle. Makes it awkward to use the mobile app especially since they ask everytime you order. The Maryville location has similar issues at the window you pay at but always sends you to the front window if you have an app where it works without issues.“

“The food was absolutely delicious me and my father stopped in on our way to see my son we make this trip every other Saturday and this morning like I stated above the food was absolutely amazing but the things we heard coming from the back of the store with I think 2 managers and a crew person cursing like no other and complaining about previous customers being difficult and such pretty foul language to hear while eating breakfast“

“fast service , fresh food , people are so kind Brook was the cashier and she said the cook name is Priscilla like Elvis wife so sweet and nice recommend this place for dinner out visiting family great service thank you all for your hard work !!“

“The drive through was point on and the food so fresh for a change from so many other franchises that say fresh made and you get it and it's dried out not that Frisco burger so good great job Hardee's on western Ave keep it going 😋“

“every time I come to this location LALA (not sure if that's her real name or the name she gave me because she thought she was going to get a bad review) but she is always so sweet and helpful. this time I notice a customer being very rude, yet she still handled this situation with care and a smile. I asked for the manger and another lady told me she was the manager. overall, my food still came out hot and fresh and fast. loving this new turnaround from previous reviews. I'll be back“