Sonic Drive-In in Knoxville

“The people at the Sonic Drive-In on Chapman highway or just the best. They really care and they're just so upbeat. Thank you so much. You're amazing! Customer service means everything because so many times there is no customer service anymore sadly.“

“car hop lady Aliza was her name.. did a terrific job I had to sit and I watched her do a couple more orders outside she did an outstanding job the two elderly ladies that were in my vehicle with us we're very very impressed with this young lady thank you Sonic 4000 a young lady that seems to be a hard worker“

“My partner and I placed a complicated, heavily modified order at this establishment. To our delight the food was delivered in less than 6 minutes with 💯 accuracy. They thought of everything from sauces to napkins. The server was stellar and very sweet! We don't typically eat at Sonic, but we'll be stopping in more often after this experience. If you want fast, accurate, food and friendly staff then this space is all you!“

“Got a 6 piece mozzarella stick and a large strawberry cream slush. Service was great and overall what I ordered was good. My only complaint....2 of the mozzarella sticks weren't quite cooked all the way and the cheese wasn't melted at all.“

“I was thirsty and they switched my thirst with a nice refreshing cherry limeade at happy hour although the guy that brought him he didn’t really look that happy I mean for real why the hell did they call it? Happy hour if he’s gonna come back looking like he just ate a pickle a sour at that.“

“We had a late night Sonic order through DoorDash and ran into a small issue. I called the store and spoke with the manager, April, and she completely turned the experience around. She immediately took ownership, listened with genuine care, and resolved everything quickly and professionally. It’s rare to find customer service like that these days. Instead of excuses, she made us feel like our business mattered. Because of her kindness and professionalism, what could have been a frustrating experience ended on a very positive note. Thank you, April! Sonic is lucky to have you as a manager who truly cares.“

“Honestly I love sonic and I wish it was the way it was years ago.... sadly.. it is NOT. The food is still great service is meh... cause they pay their employees same as any fast food... so they dont wanna be there.. but its a job. And the place looks like someone shot it up 4-5 years ago.... but it just... died =/“

“The guy who brought my order out was super sweet and even complimented my tattoos! he even had to answer a headset order otw to my car but he was very professional and prompt! They made my food just how it should be, the tots very cheesy and plenty of chilli, none burnt. The burger was amazing and they clearly know what extra pickles means 😍😍😍 a busy area but this location is definitely worth it to me. The other locations could take some pointers from yall. Will definitely be back!!!!“

“Ordered my lunch via the Sonic app. Easy to use. Since it was national hamburger day had an app reward for buy a$5 purchase get a free burger. I got a smash burger with onions and sauce minus pickles. Very tasty. Rounded it off with a pretzel twist and a blackberry lemonade. Highly recommend this location.“

“Bobbie Sue is the reason this store has any business, she is the sunshine on a rainy. Always greated with a friendly smile and amazing customer service and order received promptly. Thank you for making every visit special Bobbie Sue, you're the best!!! FYI she takes tips $ don't forget to show her some appreciation...“