42 Best Ice Cream Shops in Knoxville

“This place is AWESOME!! From the cleanliness of the place as well as indoor and outdoor seating, courteous staff to the incredible flavors of ice cream, donuts and I especially love the pretzel. The best I've ever had! the ice cream is so creamy and fresh every time I've been there! My whole and extended family love this place and my 16 year old granddaughter says the ice cream is the best she's ever had...and that's saying something! Everyone..please come and see what all the hype is about!!“

“Oh downtown Knox where do I begin… ever since my days at UT back in ‘96 I loved going downtown. Of course back then you would catch me at the hill or one of the other bars the fellas would be at. But now I come for a different reason… ICE CREAM. My wife’s boyfriend reccomended this place to me a while back, and ever since then we’ve been going at it nonstop (and I’m not talking about just the ice cream😉. He’s actually a really cool dude and, he hits the spot just right. At first I didn’t tell my wife that I was going out with her boyfriend, but when she found out she wasn’t actually that mad. She even lets me watch from the closet sometimes when Im good. Other than that, the ice cream is delicious and they always have fun flavors. I love the Santa’s cookie!!!! Local guide level 5 signing off!“

“Such a cute building! I really appreciated the way they route people for ice cream pickup to avoid congestion. The bathroom is adorable as is the outdoor seating. Wish they would get more vegan ice cream flavors but the dole whip is always delicious!“

“Really solid spot. The cookies & cream ice cream was handmade and super flavorful & you can definitely tell it’s small batch.
The oatmeal cookies with cheesecake chunks were just as good.
Soft, unique, and packed with flavor.
Everything tasted fresh and high quality. Definitely worth stopping by. 🍪🍨“

“Yes, yes and yes again! Absolutely delicious! First time and will be back.“

“Michoacana en Lenoir, es y será mi locación favorita, las nieves, aguas frescas y todas las botanas nunca fallan, pues ni hablar de el servicio y atención al cliente, 10 de 10. Uno de los lugares favoritos de mi familia 🥰“

“Good sno balls on hot days“

“We came there tonight with a big party and had the best service from the sweetest worker his energy was great and the icecream was top tier!“

“We are so happy Jeremiah’s opened in our area! The kids absolutely love all of the options offered. Excellent desserts and fabulous customer service!“

“Delicious, no wait, quick, cute sit down area with tables and benches.“

“Michoacana en Lenoir, es y será mi locación favorita, las nieves, aguas frescas y todas las botanas nunca fallan, pues ni hablar de el servicio y atención al cliente, 10 de 10. Uno de los lugares favoritos de mi familia 🥰“

“Such delicious ice cream & cones and fresh made every day!“

“I had a wonderful experience at Lolli’s and Bobo’s. The ice cream itself was delicious with fantastic flavors, but what really made the visit stand out was the service.

The girl working behind the counter was incredibly friendly, welcoming, and highly professional. She was patient while I chose my flavors, offered great recommendations, and served everything with a genuine smile. It’s rare to see that level of excellent customer service these days, and she truly made my day.

I will definitely be coming back. Highly recommended!“

“Updated 8/19/25 more photos from previous deliveries over the past few weeks. They always do so great.

Posted last year but got deleted by mistake. This location has been my go to since October of last year. They always do a great job.
August 3 (updated review)ANOTHER GREAT EXPERIENCE
Place an online order for delivery Friday and had some confusion and got delayed called and spoke with someone.Got it taken care. The app showed issues the next day so I stopped in at the store and cici( I believe that was her name) Was a wonderful help. She got my order right away for me. So helpful and kind. Spoke with some of the other employees and they all seemed so nice and optimistic. Adding another photo“

“waffle cones are the BEST !!!“

“Wonderful place to be bad! lol. Great food and customer service! Highly recommend you check it out!“

“The chocolate malt was awesome, along with the great lady that served us.“

“Michoacana en Lenoir, es y será mi locación favorita, las nieves, aguas frescas y todas las botanas nunca fallan, pues ni hablar de el servicio y atención al cliente, 10 de 10. Uno de los lugares favoritos de mi familia 🥰“

“it was soo good! i got a dirt and worm cookie for my birthday and i highly recommend! it was a blend of chocolate and creamy, topped with two gummy worms which are my ultimate favorite gummies. it was all chilled to perfection. 10/10 would try again!“

“Great Food, great workers, friendly and fast too“

“We had a wonderful time and the owner was extra kind to my 3 grandkids that just moved back to TN!! We all agreed to meet here at least once a week. Hope to meet you when weI are there next week! So many flavors and the toppings were fabulous!!“

“This is my new favorite restaurant ever! Such amazing high quality true american food, fast and friendly service, and a clean place! We ate there for lunch after hearing good things and we are thinking about coming back for dinner tonight lol!“

“The Cookie Monster is very good I can’t wait to go there again. Very good service and they were fast“

“Thank you Pela Ice Cream for coming all the way to Campbell County for our VBS! The kids loved all the different ice cream flavors and do did the Big Kids.“

“Yummy, the ice cream options they provide are so delicious and various. And the lady serving us was super sweet and nice letting us try all the flavors we wanted. Definitely recommend this place. The Raspberry Chocolate swirl ice cream is the best though. Get that one!“

“We found a new spot when passage through this part of Knoxville. Also great to support a wonderful cause with helping foster children and adoptive services in East Tennessee. The coffee was very tasty and the counter staff professional and extremely friendly. We will definitely stop by again.“

“amazing owner and staff would not go anywhere else for my cake needs and goodies in between“

“Great burgers best burgers“

“We stopped in tonight on a whim and we both left very satisfied! I got the Cookie Butter Crunch and it was DELICIOUS. My husband had a root beer float. The Cookie Butter Crunch had swirls of Biscoff and crumbled cookie pieces. It was decadent and creamy. I’ll be thinking about that custard for days 😂 we will definitely be back!“

“I went there twice recently. Both times, the employees were very friendly, attentive and helpful. My ice cream was delicious! I got a waffle bowl because they make them in the store. It seemed to be a little stale. Also, I went around 8pm both times and it was still daylight. However, they had the barstools stacked which made it seem like they were closing. For the past several years I haven’t had good experiences here, but it definitely has improved! I would absolutely recommend them for ice cream!“

“Fantastic establishment. All employees are phenomenal“

“If you've never been, you need to correct that error ASAP!! Everything they make is top tier! Service is always on point! Run don't walk to this establishment and enjoy...thank me later:) hot honey is overrated and the new sandwich was not that good“

“Haven't had a bad meal and the staff is very nice! The burger and BBQ sandwiches are some of the best in town!“

“i needed a healthy lunch for 10 women...a book club lunch. Several of the ladies have strict dietary restrictions. vegetarian, gluten sensitivities, dairy and egg restrictions. what a great find to be able to make every last one of these ladies happy! Delicious options. 10 options, all accurately prepared with good speed. cute spot.“

“Probably the best food in the local area. The food is always delicious and on point! I’ve never been disappointed and am consistently impressed. The service is always fast and friendly, there’s a salsa bar with many fresh and delicious options, and the drinks are high quality at a fine price. The variety and flavor of their options for ice cream and other frozen desserts are amazing too! This will be your new favorite restaurant!“

“Delicious. Move to East Tennessee and very happy with this place. It is the best ice cream I have found.“

“The ladies did an amazing job on my sons birthday cookie! They put a huge bass jumping out of the water for a lure and it looked so good! He loved it! We ordered a large rectangle cookie cake ❤️ always a great experience!“

“I just had the best experience ever at this Dairy Queen. The customer service was amazing and the employees were so kind. This employee pictured was especially kind and so helpful! I will definitely be back not only for the ice cream, but also for the beautiful and caring employees:)“

“Thanks for the cookies to ETCH for pediatric nursing week!! Such a good treat!“

“great food! great service! a great price! we are going back soon!“

“My favorite Thai place in Knoxville! My go-to is the beef pho and a salad with ginger sauce. Soooooo good!“

“Contrary to some surprisingly negative reviews, I do like this place very much. I’m a lifelong Pennsylvanian and my fiancée is a lifelong Tennesseean. We were in town visiting her family this week as we both live up north now. The burgers were excellent, the service was acceptable, place was clean, prices were reasonable. I’ll be back when we come back to visit family again. I’m a fan of this place!“