Popeyes Louisiana Kitchen
$ • Fast Food, Chicken Wings, Pet Friendly
Hours:
507 S Cumberland St, Lebanon
(615) 994-8796
About Popeyes Louisiana Kitchen
Customers' Favorites
Popeyes Louisiana Kitchen Reviews
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Service is about as slow as you can get. Drive thru at different times of day Mid afternoon 25 minute wait .after 7 pm 20 minute wait. The food is great but employees with slow slow service. Most people don’t have the time to wait that long .
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Popeyes Louisiana Kitchen in Lebanon has received mixed reviews. Some customers have reported poor service during the day shift, with staff appearing unfriendly and unhelpful. One customer even expressed a desire for the restaurant to close. However, the night shift has been praised for being nice, patient, and courteous. The food, particularly the spicy dark meat, has generally been regarded as good when fresh. Customers have appreciated the quick service when calling ahead, especially for family meals, and the staff's effort to correct orders when needed. The restaurant's team, including friendly employees like Anna and Vicki, makes sure that orders are prepared fresh and served promptly, especially after long workdays. Despite these positive experiences, there have been issues with long wait times during dinner hours, often taking 20-30 minutes to get food even when the dining area and drive-thru are not busy. Problems with DoorDash orders, such as forgotten items and discounts not being applied, have also been reported, along with communication issues over the phone. Overall, the restaurant is appreciated for its good food and friendly staff, but improvements in speed and consistency could enhance the customer experience.