Wingstop

Name: Wingstop
Address: 835 US-321 N Suite 2-B, Lenoir City, Tennessee, 37771, US
Telephone: (865) 417-9464
Price range: $
Rating: 2.5

$ • Chicken Wings

Hours:
835 US-321 N Suite 2-B, Lenoir City
(865) 417-9464

About Wingstop

Wingstop offers a variety of wings and has moments of good service, but experiences vary widely. Many customers praise the quality of the wings, with some mentioning that the wings are substantial and flavorful. Flavors like atomic, sweet chili glaze, and hickory smoked BBQ are enjoyed, although some find certain flavors like hot honey gritty and not as expected. The boneless wings are also appreciated for their size and quality, and some customers feel they provide good value, especially with deals.

However, the restaurant faces several issues. There are frequent complaints about long wait times between ordering and receiving food, sometimes exceeding 30 minutes. Orders are sometimes incomplete, with reports of missing items like wings or ranch. Pickup times are occasionally late, and customers advise checking inventory before leaving to avoid shortages. Service inconsistencies are noted; some staff members are attentive, professional, and friendly, with particular praise for employees who are kind, attentive, and work well as a team. Employees' positive attitude can make a difference, and some staff members are recognized for their excellent service.

Cleanliness and maintenance at the restaurant can be problematic, with reports of unclean tables and messy dining areas. Customers sometimes find the environment unkempt, especially when dining in. Despite these issues, some customers are willing to return, especially if they order ahead or experience good service. Overall, Wingstop provides tasty wings and friendly staff but is often marred by delays, incomplete orders, and cleanliness concerns.