McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
674 N Germantown Pkwy, Cordova
(901) 290-4461
About McDonald's
Customers' Favorites
McDonald's Reviews
I’m three words or less…. Horrible customer service!
I couldn't find enough things to choose as to why I didn't like mcdonalds today so I did the best I could. I can't fill out the store feedback because when you choose this store it no longer let's you have the feedback page and when I tried filling out feedback without choosing the location, it won't let me send it in.
I spent 20 minutes in a curbside spot starting at 3:05 this afternoon, no delivery, but the order was put through to charge my card where I couldn't cancel...read full review
Gave me a BITTEN BURGER! I called and the manager said NO THAT DEFINITELY DIDN’T happen. Once I returned he confirmed that I had received a bitten burger, gave me a refund and said the burger was on the line and one of his employees MISTAKENLY grabbed it. During COVID this is something that is tottering UNACCEPTABLE!
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
This McDonald's location is known for its quick and organized service. Customers often mention that their food, including the Big Mac, is made correctly and assembled like in the ads, not hastily thrown together. The food is consistently fresh and hot, and the staff provides excellent customer service. Many enjoy the convenience of ordering through the app, especially when picking up for themselves and their kids, and appreciate that their orders are usually accurate. Popular items like sweet tea and hashbrowns are a favorite, and the food is often served piping hot. The restaurant is also praised for being clean and well-managed, with the manager handling issues efficiently. However, there is a caution about the safety of using cashiers for card payments, as some customers experienced unauthorized charges when handing over their cards directly. It is recommended to use the McDonald's app for ordering to avoid such issues. One minor issue mentioned is an inaccurate sign about all-day breakfast items, which has caused some confusion. Overall, this location is well-liked for its quality food, friendly staff, and cleanliness.