Chinese Restaurants near Munford

“On September 19 around 7pm - I visited Mandarin Wok and ordered the chicken curry. I signed the receipt but accidentally left the tip section blank. The next day, I noticed I was charged $20.27 for what should have been a $16 order.

I called the restaurant, and Sophia kindly answered. She invited me to come in so we could resolve the issue together. When I arrived, she patiently pulled out every receipt from that day and worked with me to find mine. At first, my card number didn’t match any of the receipts she showed, which made the process take longer. Still, she remained patient, understanding, and determined to help.

Eventually, we located my receipt, though it displayed a different card number. Despite the confusion, Sophia contacted their support team, who confirmed that I had been accidentally overcharged. They assured me a refund would be issued within the week and apologized for the mistake. They also promised that if the refund didn’t process, I could come back to receive it directly at the restaurant.

I truly appreciate Sophia’s patience and honesty throughout this experience. It’s rare to find businesses that handle situations like this with such integrity. Because of her excellent service, I highly recommend Mandarin Wok and will definitely be returning!“

“This was my first time coming here and I give them a high recommendation. The lady who took my pickup order over the phone was very nice and professional. The food was excellent and great prices also. I'm vegan, so I ordered veggie fried rice and an order of the cream cheese wontons, which were outstanding. See you soon Mandarin Wok!“