Customers` Favorites
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️
“Mandarin Wok is one of those hidden gems that feels like a step above the usual takeout spot. I stopped in for dinner and was impressed with how quickly everything came out fresh and piping hot. The sesame chicken had the perfect balance of sweet and savory, with just the right amount of crunch, and the fried rice was flavorful without being greasy. Portion sizes are generous—I easily had enough for leftovers the next day. The staff was friendly and welcoming, checking in a couple of times to make sure everything was good. The dining area was clean, and even though they were busy with takeout orders, service never felt rushed. Prices are fair for the quality and portion size, and you can tell they use fresh ingredients. Definitely a place I’ll come back to when I’m craving Chinese food that’s both tasty and consistent.”“
Customers` Favorites
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“On September 19 around 7pm - I visited Mandarin Wok and ordered the chicken curry. I signed the receipt but accidentally left the tip section blank. The next day, I noticed I was charged $20.27 for what should have been a $16 order.
I called the restaurant, and Sophia kindly answered. She invited me to come in so we could resolve the issue together. When I arrived, she patiently pulled out every receipt from that day and worked with me to find mine. At first, my card number didn’t match any of the receipts she showed, which made the process take longer. Still, she remained patient, understanding, and determined to help.
Eventually, we located my receipt, though it displayed a different card number. Despite the confusion, Sophia contacted their support team, who confirmed that I had been accidentally overcharged. They assured me a refund would be issued within the week and apologized for the mistake. They also promised that if the refund didn’t process, I could come back to receive it directly at the restaurant.
I truly appreciate Sophia’s patience and honesty throughout this experience. It’s rare to find businesses that handle situations like this with such integrity. Because of her excellent service, I highly recommend Mandarin Wok and will definitely be returning!“