“Ms. Reesey truly brightened my morning! She exemplifies the qualities of an outstanding BK employee and deserves the opportunity to manage the store rather than merely overseeing the front counter. This is not to imply that the current store management is lacking; rather, it highlights that Ms. Reesey's talents are not fully recognized. Additionally, after reviewing numerous comments, I would like to emphasize the importance of equipping employees with the necessary tools to perform their roles effectively. Therefore, BK should enhance its support for staff, as employees like Ms. Reesey could help elevate the brand to compete with McDonald's once again. However, it is important to note that her unique contributions cannot be easily taught. - Jimmy, also known as Antioch's BIG RED TRUCK.“
“1st shift is the only time I've been...
The food is fast food and we stopped for that so it's on us..
Staff are polite,patient and helpful..
.
Just a little too many people for me so I'm to go only....
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“I have been coming to Burger King on Bell Rd for many years and every single time I come Ms. Lisa McKinley is there with the most pleasant attitude and best customer service! Burger King on Bell is lucky to have a genuinely compassionate employee because people like her are hard to find! Thank you for all you do Ms. Lisa!“
“My food was so fresh! Customer service was really good! They left a very good impression for this being my first time at this location.
I gotta say, my expectations were kinda low based on other Burger King's I've visited. I definitely will be a returning customer, ON MY FOOD CHEAT DAY'S!“
“If your parked at the travel center or even passing through don't pass up this burgerking for that sonic next door. Sonic would rather be scrolling TikTok than taking your order.... burger King was clean and the staff was ready to serve, Jay way especially and had a warm smile. I don't know why I even tried to go anywhere else. Thank you to the morning staff and to Jay for a great meal and friendly service, yall made my day. you are the molds management and cutomer service employees should be cast from.. ..“
“Best Burger King in Nashville. The charbroiler actually works, unlike the one in my hometown. The ingredients were fresh, and the sandwich wasn't sloppily made. I rated this meal the best "fast food" meal of 2024. Service was quick and decent. The app functions properly at this location as well. Simple truths.
Parking: Roughly 18 spots.
Wheelchair accessibility: Yes, the sidewalk levels gor easy access as you enter. Be warned that one of the doors may be locked. Only the left door was able to be pulled that day.“
“The food was fresh and hot. I can't give if five stars because I substituted onion rings for fries. I was only give 4 ring. Didn't even fill the container. I first thought they had spilled in the bottom of the sack but that wasn't the case... I was sort of shocked.“
“I really got treated rudely at the villa Italian kitchen next door to Burger King. Burger King saves our tour at the end of the day. MELISSA AND ADRIANA WERE VERY POLITE, pleasant voices. They apologized for the misconduct that I received from their rude neighbors (villa Italian kitchen), they didn’t have to do that, but thank you for your hospitality MELISSA AND ADRIANA FOR BURGER KING. Thank you Burger King for hiring MELISSA AND ADRIANA, excellent customer service.“
“Listen, the young man in the window was phenomenal! He had a very difficult customer b4 me & when I got to the window, I could tell he was highly frustrated (understandably so), but he held it together. After the disrespect I saw him received, I was impressed with how he kept his composure“
“I'm giving this rating not necessarily because everything was five stars but the effort, kindness, And patience shown by Devaney as she was working the front and the drive thru alone for a while. It is tough to staff right now so be patient and you will get the food you expect from this location.“
“This long long layover gave me the opportunity to grab a Whooper ® and unsweet ice tea. The Whooper was in traditional Burger King style. Fries, all kinds of burgers, fountain and bottled drinks and great old school vanilla ice cream. At Gate D1 near the connector between C and D gates, this open venue is accessible with low counter but no seating. Look for a central area for a table or sit at your gate waiting area
Wheel chair accessible men's, women's and family restrooms with grab bars and 5ft x 5 ft space in central airport areas
Vegetarian options: Salads
Dietary restrictions: Salads for gluten free
Parking: Airport parking in paid short-term and long-term parking and valet parking in airport lot
Kid-friendliness: Burgers fries fountain drinks
Wheelchair accessibility: Venue is accessible to order and pick up. No seating“
“Stopped in for some food. I could smell the french fries from outside driving. Walked in and was greeted as I enter the lobby. The place looked great so clean and smelled amazing. Floors were shinning and employees were smiling and so friendly. The service was fast and my food was hot and fresh. Anytime I’m on this side of town this is my Burger King im coming too. Amazing staff and amazing food.
Parking: Tons of places to park and the lot is so clean too.“
“I approach an empty counter, and am told "be right there", "no rush" i reply, when someone does come to the counter -- I smile warmly at the cashier, and ask for a double whopper value meal, i am then interrupted mid sentence to be told "we don't have value meals" I then order the "number two", and am handed a receipt which says "double whopper vm"... I wonder what VM could possibly stand for? Anyone?
I laughed about that...I hope you did too.“
“I haven't been to this location in a long time. However today 4/23/24 @2pm I just had the best experience. I got a double whopper with cheese just the sandwich no combo. Everyone was so nice and sweet. The older lader at the register was super nice. The super young lady at the window was such a breathe of fresh air. She said your awesome or something like that lmao I was just so shocked ? at the great service. Then I opened my whopper it looked just like the pictures lol. I just think they deserve their props because this was top tier customer service from a fast food restraunt. Not going to lie my day was just a regular day not bad or good. However they really did put a lot of effort in my order and I think now a days that is rare. Thank you two ladies for being awesome.“