“I came in through the drive thru after work(around 9pm). I am nervous when going places during "off" hours but my experience was great. My food was fresh, the cashier was kind and polite. My wait time was minimal. No complaints from me.“
“It’s Wendy’s, you know if you like Wendy’s or not. But the service at this one is essentially excellent. It a time when many fast food restaurants are, shall we charitably call “brusque” the workers here are always pleasant and courteous. Quick with a smile and a “hello.” The service is quick and accurate. But honestly the employees are a breath of fresh air in an often all too rushed world.“
“I have and always will love me some Wendy's! I've heard complaints about this and that from other people but, I've always thought that they have a pretty good bunch of employees that care what they give you. I have not had anyone be rude to me and if there was a mistake, no one got upset. It got fixed and I got happier!“
“I was flabbergasted. I'm from Memphis and I've never experienced this type of service ever not even once in Memphis. Everything was so fresh. My order was ready before the cashier handed me my change and I ordered 5 different meals made five different ways. I didn't even have to repeat my order. I didn't have to take it back to do a remake because everything was perfect. In Memphis sometimes my order is done over 3 different times because they don't understand what no cheese means. This location is the best. Whenever You're in the Nashville area, please visit this location so you can experience the amazing experience like me and my family enjoyed.“
“I want to recognize Tyler, the manager at Wendy’s, for providing outstanding customer service. He quickly fixed my order without any hassle, was professional, courteous, and made sure everything was correct before I left. It’s clear that he cares about his customers and takes pride in doing the right thing. Thank you, Tyler, for turning my experience into a positive one. Wendy’s is lucky to have a manager like you!“
“I don’t know how this Wendy’s doesn’t have higher ratings. Maybe because it’s fast food so people just find things to complain about, but this is the best Wendy’s I’ve ever been too. I go here almost everyday for my lunch break and the line moves super fast, my order is always right, and the food is literally always hot and fresh. On top of that they literally stay packed. At lunch the line will be put to the main road a lot of times and they’re still quick and food always good.“
“This is one of my favorite places to stop for a gluten free fast meal. You can order any burger without a bun, a salad, chili, or even a potato all in a gluten free way. AND the cherry on top for me is the AHA lemon lime carbonated water, like a La Croix, but in the coke freestyle drink machine. All the fizzys but without the sugar.“
“I always use the drive thru. The people working here are always so friendly and helpful. That means as much to me as good food. I ordered two singles and large fries. The food was fixed exactly as I requested. It was hot and it was perfect! This is my favorite Wendy's in the Nashville area! They always get it right!“
“I just wanted to take a moment to recognize this Wendy’s location. Every time I visit, the team is consistently kind and welcoming at the drive-thru.
Yesterday, 3/24/26 they were experiencing technical difficulties with the drive-thru, and customers had to come inside to place orders. While it was definitely an inconvenience, the staff handled it so well. They were aware of the situation and remained polite, patient, and courteous throughout.
Fast forward to today, 3/25/26 and I came back for lunch again. The employee working the drive-thru at 12:27 PM was absolutely amazing. She took orders with such positivity and made each customer feel seen and appreciated, which truly uplifted my day.
Kudos to this entire team. You all are a breath of fresh air, especially during the busy lunchtime rush. Thank you for your great service, and I hope you all have a wonderful day!“
“Thank you very much to Mr Micheal, Ms Gloria and Miriam and the other caucasian sandwich artist with glasses for making my experience at this Wendy’s fire 🔥, I appreciate you guys and your hard work . Store was really clean 🧼 as well too spotless. A1 on that! 😎😇🙏🏽 keep up the good work , very impressive“
“The women working today (December 10, 2025) were the absolute nicest people. They treated me so well and made my day. I’d give them more tha 5 stars if I could!! Thank y’all for making a long drive bearable and better!! ♥️♥️♥️“