“Update:
The guys name is Alex.
I'm not sure what the nice guy that takes the drive thru orders name is, but he is very professional, kind spirit, and friendly. The food was hot and fresh both times I went and I hope it continues to stay that way, because we drive a nice ways just to come to this store. ONLY thing I'm disappointed in, is that popeyes discontinued the shrimp menu for 2026. But I will recommend this location because it's very clean even the parking lot and drive thru.“
“Andrea, was wonderful!!! Excellent customer service, she listened very well and took good care of my Popeye’s order! Please go as see for yourself. Hailey, the manager was also very engaging and encouraging her employees with confidence!!! I was very happy and thank you both! Love Ms. Sandra“
“I live in GP and i will gladly drive to Arlington collins store for popeyes!! Amazing staff food ALWAYZ FRESH! items alwayz correct and completed COLLINS ARLINGTON TX STORE IS THE BEST POPEYES IN TX! OUTSTANDING JOB! MUCHO LOVE ❤“
“Felix/Service was a 6. Straight forward answers as to what chicken was fresh, offered sample to satisfy inquiry. I wanted the spicy but most importantly I want it hot. Hot regular no problem, I could be to particular with this location and I didn’t have to wait. Very impressed with this young man taking his job serious enough to address customer satisfaction. I have been to this location previously and vowed not to return but after returning from a 6h road trip and cowboys are about to play surely today had to be better and glad to say it was. Thank you Felix for not allowing me to leave disappointed. Management please treat Felix right and build you customer service around Felix in order raise your store above the 2.4/5 review.“
“There was a wait for chicken sandwiches for 30 minutes long so I ended up getting some tenders but it was still great. And another thing I love is the music it’s so wonderful and great customer service but that same day I overheard some arguing in the back but nonetheless it’s still a good Popeyes I recommend it if your looking to dine in quickly.“
“I was here just to pick up a DoorDash order. The store was really busy with a lot of orders coming in and a long drive-through line. Alejandro, who I’m assuming was the manager on duty, was the absolute best. He was working very hard and was able to lighten the mood with a few jokes and trying to defuse situations. Even though he was super busy, he kept a very upbeat attitude and was extremely friendly.“