“Today I was greeted by Hector, and he provided some of the BEST customer service I’ve experienced from the moment I walked through the door. ❤
The store was clean, my order was correct when I arrived home, and Hector truly went above and beyond to make sure my family and I were taken care of. His kindness, patience, and genuine care really stood out.
We love our children, and we LOVE Popeyes! 🍗❤ Thank you, Hector, for making our visit such a wonderful experience. You are truly appreciated! 👏🏽“
“I always go to eat the attention was a bit heavy but since there is a new manager I don't think I remember the name if Gabby or Ali the attention improved she knows how to treat customers and tries to give her best service, I even asked her the days she works so that she can take care of me, although they should have a more adult man there since she sees seen how there are morbid customers oh rude women with her and once I cry Poor thing“
“Gotta love Popeyes! I even ate at Popeyes in New Orleans on Bourbon St., it was great as all them are. I love Cajun/Creole anyhow, so I like my chicken hot and spicy! Love the mashed potatoes and Cajun gravy too. I used to get the dirty rice, guess they took that off the menu? Highly recommend Popeyes!“
“Loved what I got and hadn't had Popeyes in forever. The Cajun fries, chicken sandwich, and the strawberry lemonade were the perfect meal!!! Can't wait to have it again! I'm now on the bandwagon of Popeyes' chicken sandwich is better than Chick-fil-A's.
With that said, do NOT place an online order here. It's supposed to be fulfilled by GrubHub, and for whatever reason the system is messed up and has stayed messed up. The food is worth the effort to pick up, though.“
“The service from this place was impeccable, i went in the morning on Friday, words cannot explain how sweet the workers in the morning are, not only is the place really clean but their speed is amazing, I went through the drive-through and the manager named “Rosa” was really sweet, great customer service. The workers in the evening are somewhat great as well, but not as much as the morning people, i highly advise people to go in the morning as it’s very neat, well organized, and well managed.“
“I want to take a moment to recognize Remijio at Popeyes for their excellent service. They were professional, attentive, and made sure every customer was taken care of with a smile. It’s employees like this who make the dining experience truly enjoyable.“
“Came months ago service was horrible. Came last weekend through drive through, fastest service in along time. The young lady was Polite and I didn’t wait long for my order! Glad to see new faces and higher energy. Keep up the good the work. Now only if they can get the weak crew just as energized!!!“
“I came here this evening and received excellent customer
service! I placed my order incorrectly in the app and Antonio was very gracious and made sure my order was filled correctly from the drive thru. Esmeralda brought my order to me and I appreciate their kindness. Please
recognize them for a job well done! And most importantly, the food was fresh and delicious! (It's drive thru only while they renovate so expect a wait.)“
“This place has become better. Maybe new management. It's tasty . Usually not dried chicken. In the past they were out of chicken, menu items, hit or miss with dried out chicken and chewy. One time I went and they said today is Thursday, only dark meat, they called it Dark Thirty Thursday! No that is not a thing for Popeyes. So 4 stars because its been better. Usually looks like no one is there but lately more cars are in drive through. Unfortunately they are still often out of something. Yesterday no coleslaw. Number one disappointment- the biscuits are consistently hard, never soft and chewable.
5 stars for atmosphere is the location, safe, easy to get to, I have never gone inside and the doors were locked before, I have never seen anyone inside but assume you can eat inside.
The menu is difficult to read as it really wants to promote chicken fingers. Maybe thats new Popeyes menu. The speaker is difficult to hear or understand the person talking. So the three is for understanding, and the fact that purchasing 1 piece, 2 pc. White, 2 pc dark, or buckets are not first or easy to find in the menu board. Not clear. Not the people they are always nice at the windows!! They are always prompt to take the order.“
“The staff were really nice in this location. I walked in and they were so smiling and singing to one another. Really great atmosphere. The food was the same as every other Popeyes, which is no bad thing. A good spot to come to if you need a break while driving!“
“Stopped by popeyes louisiana kitches in fort worth and had an amazing experience! Noel Ramirez was at the register and was super friendly, efficient and made sure our order was 100% correct. Fast service with a great and positive attitude, Noel definitely sets the standard for excellent customer service!“