El Pollo Rico

$ • Fast Food, Mexican, Chicken Wings

Hours:
1717 S Pleasant Valley Rd #280, Austin
(512) 326-1886

About El Pollo Rico

El Pollo Rico is a must-visit for delicious and flavorful food. As soon as customers walk in, the aroma of grilled chicken fills the air, inviting them to try their signature rotisserie chicken. The menu is simple yet enticing, with the location consistently serving high-quality food. The chicken is cooked to perfection, focusing on proper seasoning. The half chicken is a standout dish, often praised for its excellent flavor. Sides like rice, refried beans, and plantains complement the meal perfectly, and the onions are sweet and flavorful, making customers want to return for more. The restaurant is known for having the best chicken in town, and its cleanliness and polite staff enhance the dining experience. With great food and reliable service, El Pollo Rico is a place to recommend to friends and family. Parking is convenient since it is located in a commercial area. However, there is a suggestion to improve the waiting area for take-out customers, as currently, they sit at dining tables while waiting. Overall, El Pollo Rico offers a good experience and is worth a visit.

Customers' Favorites

El Pollo Rico Reviews

3.4
138 ratings
Restaurantji Rating
5
41%
4
9%
3
5%
2
5%
1
40%
Food
3.5
Atmosphere
2.9
Service
3.1

Share your opinion about El Pollo Rico

Restaurantji Rating

Ordered chicken tacos with no sour cream. After a very long wait, I was given beef tacos. I explained that was not what I ordered. Next I was given chicken tacos with sour cream. Not what I'd ordered. Next I was given chicken tacos with no sour cream. But the rice and beans were cold. That's when I decided to just stop trying. Fast food type place but it took me an hour to get the cold food. I would not recommend this business.

Was very rude. Just because I don’t speak Spanish doesn’t give somebody the right to treat me like I’m not important. The lady right after me who spoke Spanish got excellent treatment, and they answered her questions with a smile. She walked off in the middle of
Me asking her about my meal and just ignored me. If you don’t speak Spanish, be ready to be treated as an inconvenience!

Excellent 1/2 chicken with excellent onion, usual sides. I missed living in the neighborhood near the #2 North Lamar location. I stopped by at a slow time of day, polite staff and great food. Took to go, but the place was clean and ready for business later on in the day. Grabbed a couple neighborhood newspapers as I left.

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Hours

Monday 10AM - 9:30PM
Tuesday 10AM - 9:30PM
Wednesday 10AM - 9:30PM
Thursday 10AM - 9:30PM
Friday 10AM - 9:30PM
Saturday 10AM - 9:30PM
Sunday 10AM - 9:30PM
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