“It has been a while since I’ve had an WOW! experience at this location I would like to brag about. Today I used the drive thru to pick up an order for my family and Eden was very nice and kind. She was just warm and overall pleasant. I left and when I got home I found that I didn’t have my French fries I ordered. I was upset, but after returning and letting the two girls in the drive thru know what happened I was pleasantly surprised. Kristin? Could be wrong name, welcomed me at the window and was ready to reconcile the mistake. I let her know I did revise my order and I apologized. She made no excuses and was happy to fulfill my request for the French fries. It came out quick o the original order and the fries. Both ladies were extremely kind with me and I let them know they were the friendliest people there I’ve encountered in a while. I hope this reaches them and their bosses. Because they made me want to come back. Thank you for being part of the Joshua Chicken E.“
“I met Kristin this week who is the manager at the Cleburne location. She promptly seated me when other staff was busy, took my drink order and asked if I would like to order an appetizer. Then, Caleb was my waiter and took my order. My food arrived promptly and was good. Kristin checked back with me a couple of times during my visit to make sure everything was OK. I appreciated Kristin checking with me as it seems that dining alone "anywhere" usually receives minimal service.“