Subway in Cleveland

“I quit going to this subway because I was so tired of my sandwiches missing things like MEAT and CHEESE...but the last two times I've went there, far too late at night, I had the best service with no food missing and was not given an attitude at all for coming in so late! Tonight, this nice lady made me an amazing salad and I'm almost not even bothered that I'm eating salad alone anymore on a Saturday night! ?Subway, whatever you're paying this woman, you'd be a fool to not double it! She has redeemed this location for me and happy employees make happy customers!“

“I was running a quick doordash order and the first thing I noticed when I come in is the store is incredibly clean. Kat acknowledged me as I'm barely passing through the door and she already had the order ready to go. It was half the reason I had returned after that order to get an old favorite of mine. She made it quick and easy and the sandwich was bomb. Thank y'all for the good food. I'll be back here and there kat made it worth it.“

“I ordered from Subway through DoorDash. I got two meatball sandwiches and one Philly steak bowl. The meatball sandwiches were fine and tasted good, no complaints there.

The issue was with the Steak Philly (630 cal) bowl. I asked for black pepper and selected American cheese, which came as two slices on top. When I opened the bowl, all of the black pepper had been dumped directly on top of the cheese and wasn’t mixed in at all. One entire side of the bowl was completely black from the amount of pepper.

It was so much pepper concentrated in one spot that after the first bite, I actually started choking because it was overwhelming. This wasn’t just extra seasoning, it was way too much and very unevenly placed.

I don’t mind black pepper, but it should be used in a reasonable amount and mixed properly. The bowl could have been good if it had been prepared correctly.“

“Ever have that craving for a specific sandwich from subway and you get there and they’re out of the ingredients? Well Jennifer at this location sold me a whole new sandwich to overcome their ingredient shortages in a manner that makes you forget the sting of disappointment. Then surprise, she had good taste too. Great customer service in a difficult time!“

“We were just passing through and saw this Subway. Shout out to Abigail who did awesome! She was so kind and did a wonderful job making us feel welcome. She asked how our day was going and where we were going. I love Subway and eat at them often...Never have I had someone ask me that while dining there. You can tell she cares about what she does because she didn't just throw our sandwiches together. She needs a raise because she did excellent! I also love that they had KLOVE playing in the background!“