Chipotle Mexican Grill in Cypress

“Chipotle always has good quality food. I invariably get the carnitas bowl with white rice, black beans, all three kinds of salsa, guacamole - in other words, loaded - and usually, chips and salsa. On this trip, I got the usual. It did not disappoint. This is a new location, the only one I've ever seen with a drive-thru. And the only way to order is online; there is no menu board when you drive up. I was already there and hadn't pre-ordered, so I went inside to order. Service was good, the girls were courteous and efficient. I'll be back.“

“We dined here after lunch on a very busy Black Friday, but surprisingly it wasn’t too crowded. The food and service were quick. After a long time, we finally found a Chipotle location where the food was prepared just right—not too salty or too vinegary, just perfect. The staff was friendly and the place was clean, though it could be a bit cleaner.“

“Food is always great and fresh but was told I couldn’t have any extra cilantro. Seriously how hard is a simple small container of cilantro; was told it’s company policy. If so please advise the other stores to stop being so polite and offering it up when asked..
Specially at 20.00 a bowl“

“I've been to this location multiple times. I was back April 2nd. Whoever took my order gave me very very small amounts of everything. When she got to the cheese, she barely gave me any. Like 4 or 5 strings. I asked for more and she repeated same amount. So I asked for me and same amount. I asked, why are u giving me such a small amount? She just smiled with no explanation. So I got my order and left. I was frustrated, because it felt like I was begging them for correct amount of cheese. Mind u, this is the 1st time that ever happened. So I called that location and I spoke with their manager, Aurora. She was very sweet and very apologetic. She offered me a free meal and said come back when u are ready. Fast forward a month later, I went back. I didn't know if she would remember. As soon as I mentioned my name, she said, oh Philip! Yes, I remember u. I was shocked she remembered me. She gave me a free meal and offered a drink a chips. Wow! Aurora is all that! And a bag of chips! 😂 i will always frequent Chipotle! Best place ever!“