“Great energy as soon as you walk in tbe door. I was greeted with smiles, welcome in, etc! And right in time for the dsy i was having! It follwed with great customer servce familiar with the menu and great suggestions shout to to the Morning team, Mr johnny, Abby & delisa! Thank yall!“
“The staff is really nice and friendly. I went up there and had a warm welcome, they helped me pick something because I’m very indecisive and were very patient with me. I got an acai bowl which was DELICIOUS! Great place to go to for a drink or snack :)“
“I had such a great experience at Smoothie King! The staff is incredibly friendly, welcoming, and patient while helping me choose the perfect smoothie. My order was made quickly and tasted amazing — fresh, flavorful, and exactly what I wanted. You can really tell the employees care about providing excellent customer service and creating a positive atmosphere. I’ll definitely be coming back again. Highly recommend this location to anyone looking for delicious smoothies and outstanding service! The reviews mentioning a drive thru are not accurate because this location in Addison does not have a drive-thru. Shout out to Aly the manager who is always here bright and early with an amazing attitude, energy, and patience. She’s amazing!!“
“Whoever worked 6/14/26 around 3:30pm he deserves a raise! There was multiple people coming in back to back & he handled it all ALONE by himself - super professional. He multi tasked to the extreme & made she everyone got what they wanted in a timely manner. I know a lot of people do not tip nowadays so I really believe he deserves a raise for handling today so well.“
“The food was good as always, and I enjoy coming here. The only area that could use some improvement was the customer service at the register today. The cashier wasn’t very friendly, but hopefully it was just an off day. Overall, I still had a good experience and will be back.“
“Had the best experience at this location! Melanie was so sweet and made my drinks with love! They were delicious! This is a very busy location so I appreciate the great service. Our family really enjoys getting our smoothies from this location. Def will be back!“
“There’s a girl who works in the mornings who is way too happy for that hour—and I mean that in the best way. She’s always smiling, super friendly, and welcoming like she’s had three smoothies herself already. She makes my smoothie perfectly every single time and somehow manages to improve my entire mood before caffeine even kicks in. Honestly, she deserves a raise and probably a medal for making mornings tolerable.“
“AJ provided outstanding customer service. He was friendly, professional, and made my order quickly while keeping a positive attitude the whole time. He made the experience smooth and welcoming, and you can tell he genuinely cares about customers. Great employee I’ll definitely be coming back!“
“The staff here is always so friendly from the moment you walk in the door. From the manager Breanna to the staff. It’s always the best part of my morning commute. The orders are always right and taste so good. Which is worth the extra drive instead of going to one that is closer to me.“
“This particular Smoothie King was just up the street where I had just gotten oral surgery so I needed something smooth and good. The young man who took my order had wonderful customer service but things change when me and my son got to the window. The young lady that was there was awful... but the Young man step up and took care of everything. MY OVERALL WOULD HAVE BEEN A 5 but the attitude of that particular going lady messed it up. Will I go back sure but I will make sure that typing lady is not there.“
“From the first moment I started coming to this smoothie King location, I was greeted by Tabitha with exceptional customer service might I add she made my smoothie better than anyone has ever made it in my entire history of visiting a smoothie King. I will definitely be coming back to this location for another one thank you so much Tabitha for giving me the best experience ever.“
“Let me start off by saying the young lady at the window is always SO POSITIVE AND KIND ! Best customer service! Today was the same but unfortunately I ran across an issue, I think the lids were changed . I got home, placed my drink on my car to grab my baby out and when I picked up my drink with one hand, the lid popped so I sat it back on the car to top the lid and it all spilled 😩 my delicious meal replacement that is not cheap all gone . So sad , these new LIDS are not it. Very flimsy !!!!!“
“This store knows what GREAT customer service is. I had an issue with drinks that I ordered for delivery. The driver grabbed the wrong drinks. I wrote about the issue and immediately was contacted to resolve the issue. Not only did they resolve the issue they also gave me a gift card for the inconvenience. My mind is blown and I’m so impressed by their genuine care for their customers.“