The Melting Pot - 4900 Belt Line Rd #200

Fondue

Hours:
4900 Belt Line Rd #200, Dallas
(972) 239-6358
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Reviews for The Melting Pot

Terrible experience from beginning to end! I complained at the restaurant, which didn't seem like it mattered. So I emailed corporate the entire lengthy complaint. Surprisingly no one has reached out to me! It's almost comical how much went wrong! Will never go back!

I went there tonight with 3 of my friends to celebrate a birthday. The service was terrible!!! It took almost 3.5 hours for 4 people to eat the 4 course meal. I've dined at The Melting Pot many times and it has never taken that long. We even bussed our own table between every course because our server would set his tray next to our table and then disappear for 20+ minutes. Halfway through the meal we asked for a manager, first manager we spoke to apologized but didn't...read full review
One week before our reservation for 11/2, Saturday, we had reserved a table for 6. I initially called and left messages twice leaving my request and in addition we were celebrating a birthday and anniversary. I did get a call back a couple days later and all was confirmed (table for 6 and time 8:00). Upon arriving we were asked to wait, no problem we were 20 minutes early, however they claimed their computer did not show a confirmation for a table for 6. At 8:00 we asked to...read full review

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Hours

Monday 5:00 pm - 10:00 pm
Tuesday 5:00 pm - 10:00 pm
Wednesday 5:00 pm - 10:00 pm
Thursday 5:00 pm - 10:00 pm
Friday 5:00 pm - 11:00 pm
Saturday 4:00 pm - 11:00 pm
Sunday 4:00 pm - 9:00 pm

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