“Beautiful displays. Excellent friendly cashier. I like soft music that is playing, but it is a little loud at times. We had regular coffee. We asked for and got ceramic mugs. There are 4 coffees at the coffee bar to choose from. I first tried a small amount of the dark roast. I was concerned from past experience that it wouldn't be hot. It was not hot, but lukewarm at best. My husband got a cup of hazelnut flavored coffee. It was hotter and had some steam coming off of it. I got the hazelnut flavor which was OK for being hot. I added skim milk. There is a microwave for use below the coffees. There's no outdoor seating here. I can see an open closet through an employee only doorway, and this is sloppy looking. The cold drink bar should be kept pristine, and it isn't.“
“The Panera's across DFW have become very hit or miss lately. I stopped in one by Rowlett last week and it was amazing then I stopped into the North Denton one and it was a serious miss. Any time you guys want some advice, let me know. I could help you with your customer experience. Consistency makes or breaks a restaurant chain (see the chicken place that has cows doing the advertising).“