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“This review is especially for Natalie!
I have been coming to Panera Bread for quite some time, but this was my first visit to this particular location.
Natalie at the drive-thru was absolutely wonderful! They were giving out complimentary Pumpkin Cinnamon Rolls along with a car freshener with the same scent, and Natalie was so kind, sweet, and generous.
The service was fast and efficient, but what really stood out was Natalie’s warm and genuinely friendly attitude. She went above and beyond to make the experience special, and her kindness truly made my visit memorable.
Thank you, Natalie, for such exceptional service! This review is definitely for you. You are amazing!“
“I had such a wonderful experience at this Panera! I called ahead about the promotional hair clip that came with the drink, and the girl who answered the phone was so sweet and helpful. She kindly set one aside for me so I could pick it up later. I really appreciated her thoughtfulness and great customer service. Thank you so much for making my day!“
“Employees are friendly despite the fact that this location is CONSTANTLY busy! I like to order ahead through the app and my orders have never been incorrect. It can be hard to hear the employees/for them to hear you because of how echoey the lobby is, but that’s nobody’s fault.“
“Since there aren't a ton of veg options at the airport, I came here looking for a quick veg meal. Given the slightly low ratings, I had low expectations but it was one of the most efficient Panera Breads I have been to.
From the he person (Asad) taking orders to the person (Rahul/Raul?) were both super efficient. I had a dozen orders ahead of me but I still got my order in 2-3 mins and the bag had everything including napkins and spoon. All in all, it was a good experience.“
“Thank you so much to Josh, who took my and my family’s order. He was so kind and helpful, and truly made our experience even better! All the staff making our order was very fast and got all the details down to the T! I truly appreciate Josh and all the other staff who made my and my family’s dinner night so lovely.“
“Sip Club post - Panera has a customer loyalty program called Sip Club. For a small monthly charge (various discounts on price offered during the year for new subscribers or renewals) you get UNLIMITED “sips” - ie, beverages - for the month. I’ve been here three times in one day. Limited to open access beverages only - see pics. Not on handcrafted beverages. Sips include hot and iced coffee, sweet and unsweetened tea, hot teas and sodas. All free with Sip Club! Coffee creamers include 2%, Half and Half and Almond milk. You can order ahead or at the kiosk as you walk in. Busy times are traditional meal times. Plenty of open, surface parking immediately outside the restaurant.“