“I had a frustrating situation and there was a mix up but when I went back Eli was able to sort everything out. He had a very good attitude and saved the night. Excellent customer service. More people should be like Eli. This happened on 7/11 at 10:30 pm. Thank you Eli :)“
“Good fast food spot for a quick and affordable meal. The service is usually fast, the prices are budget-friendly, and the menu has plenty of options for breakfast, lunch, dinner, or late-night cravings. A convenient choice when you want something simple, tasty, and easy on the go.“
“EMPLOYEES NEVER GREET ANYONE THEY ALWAYS LOOK ANNOYED. TO THE OWNER ~ DIDN'T HAVE A GOOD TIME. RESTAURANT WAS FILTHY BATHROOM WAS DISGUSTING. IF YOU'RE TRYING TO BE FUNNY WITH YOUR COMMENT IT DIDN'T WORK. WE WERE HUNGRY AND MADE A BAD DECISION TO STOP THERE. A MISTAKE WE WILL NEVER MAKE AGAIN AT THIS PLACE.“
“I went in today during the lunch rush at noon and request a big dessert order . Again probably not the best time to order but the female manager on duty was very professional she check to see if she could accommodate my order. Her customer service was above a beyond while taking care of my order she was also taking care of other customers orders as well ... You have a great leader and needed to praise great service.. and hope she gets the feed back that her Leadership is not unnoticed“
“This is for the owner or manager of the 655 Redd Road location in El Paso. I'm not sure whether the bushes by the street are owned by you or the city, but the big bush should really be trimmed down in my opinion. I exit this driveway a lot and cannot see oncoming traffic very well without sticking my nose way out in the street. Thanks for looking into this.“
“Taking a minute to acknowledge the lady who worked Drive-thru the evening 1/25. Provided outstanding service with a genuine personality; having my order in no time. I wish I got her name, I think she was a supervisor,Thank you for your hard work!“
“This Jack in The Box on George Dieter in EL Paso Tx. is a nice location! They are polite and do care about their customers, recently they got my order wrong and the manager Moises, went above and beyond to make it right! They replaced my whole order! Greatly appreciated! Many blessings to every one working at this location, keep up the great work guys!“
“I’m really not too fond of the chain but Jennifer F made me change my mind. She was sweet and attentive with my order. I like that she didn’t dismiss me and gave me kindness. Thank you Jennifer F!!! Her last name is Iron! Oh and the chili poppers needed longer because the jalapeño was a bit hard! 😂 I’ll go back because of her!!!“
“We had our mobile food order stolen that was sent out for delivery and a store worker named Neil was able to help us out through this issue. He was able to give us our order when we drove to the store and was very polite about the whole situation and an excellent attitude was shone to someone that was frustrated. Thank you!“
“I had never been to this Jack in the Box. It is small but man the worker in the dining area was constantly cleaning, sweeping, taking trash out. The manager was so nice he was taking orders out to drive thru and helping a lot inside. I hope they all know what a great job they are doing. Food was excellent too.“
“I stopped by Jack in the Box to pick up a larger lunch order for the family. I ordered three burger meals and two 5-piece chicken orders, so it wasn't exactly a small order. Even with that, the entire process was quick. From placing my order to having the food in my hands, I was there for less than 10 minutes.
Eva was the cashier who helped me. She was polite from start to finish, took my order, handled the payment, and even brought the food out to me when it was ready. Those little touches make a difference, especially when you're traveling and just want a quick, easy meal.
One thing I really appreciated was that every sauce I requested was actually in the bag. It seems like such a small detail, but drive-thrus and fast food restaurants often miss those kinds of requests. It was nice not having to dig through the bag only to realize something was forgotten.
The food was hot, the order was accurate, and the service was efficient. Nothing fancy, just a smooth experience with friendly customer service and attention to the details. When you're looking for a quick meal on the road, that's really all you can ask for, and this location delivered exactly that.“