“Let me begin by saying that I generally only leave reviews under two circumstances. The first, and far more common instance is when I have an awful experience. The second is when I have an awesome experience such as I had today. Basically, I I believe in giving credit where credit is due.You see, today what started as a frustrating experience as a result of a simple oversight ultimately became an exemplary display of social awareness and dazzling customer service.I have spent nearly a decade teaching business at the post-secondary and graduate level, and experiences like the one I had today are the kinds of experiences I share with my students to supplement their largely theoretical educational framework with real life examples. The situation is as follows :My sister-in-law ordered pizzas for the divisional playoffs. However, when we got ready to chow down at halftime, we discovered a problem! As the sole Muslim in my family, I often experience the unique conundrum of being someone who LOVES pizza but is essentially unable to partake in the most readily available toppings. In this INSTANCE it seems as though, possibly in transit, some of the toppings from a meat lovers pizza found their way on to my buffalo chicken pizza. If you are familiar with Islam then you know that this is essential this is basically renders the entire Pizza inedible for me. Out of curiosity(and as a bit of an experiment) , I decided to call and explain the situation to someone at the store to see how it would be handled. The gentleman I ended up speaking with, Caleb, despite e being clearly busy, took the time to listen to the details of my debacle and then set out to offer an amenable solution.Upon arriving at the store after speaking with Caleb he was exceptionally polite and went the extra mile to ensure that I did not feel as though I was inconveniencing him or his colleagues by virtue of my request. We had a brief, yet meaningful conversation as he assured me my pizza would be replaced free of charge and was already in the oven. Again, this was truly a master class in emotional intelligence, leadership, and customer relations.Thank you so much Caleb for your efforts. Hopefully this review serves to highlight you're outstanding representation of not only yourself but your store today. And if not, rest assured that the story of Caleb will live on in the mines of countless isn't students on their way to obtaining their MBA.“
“Good night cherubs ?We grabbed ? to-go and decided to grab pizza hut. What I like is that every time we order pizza hut, they always have it ready on time, and I really like the panned crust here.Today I grabbed it with the White sauce. With pepperoni on the entire pizza, half with black olives and the other half with pineapple ?. Yes I did add pineapple and I liked it ?I'm not going to say it's the best pizza, but it's cool.I give it an 8 ☺️Until next time friends ?“
“I went to this location for the first time today and I was very pleased with the experience! The service was excellent and the atmosphere was bright with sunlight, in a good way because of it's glass walls. It was also very quiet and peaceful. The nice girl who took our order said that people like to go there for the peace and quietness. Overall it was a great experience and the food was so delicious! I highly recommend this Pizza Hut!“
“The manager is AWSOME, I’m so dumb(I’m also disabled) I’m not usually the one that orders or picks up. Hubby is unavailable at the moment and I didn’t know I had to go in the email to click I’m here! so I’m sitting there for 15 mins waiting for my already ready food. Lol so I walked in and the nice manger walked my pizza out. Manager did not make me feel dumb either he was so kind. I had called customer service and the lady was rude I mentioned I did a curbside pick up and she said they don’t have curbside available.. and hung up when I mentioned this to the manager he apologized but it was no fault of his own! Or his employees.“
“What's up papirrines ?a quickie because I'm a little busy ?I tried the new honey hot and it didn't stain ????Look at the beginning and see if it was very spicy for me. I mean too much... but the more you got into it, the more I liked it, and the more I ate ?????I give it an 8 But check it out and see how you like it.The service was fast, I ordered online so I just went to pick it up ??♂️But good vibes to the guy who helped me ??Until next time “
“Before your driver departs, make sure your order is correct. The store sent the wrong order. (Ordered a Supreme, ended up w a Sausage mushroom pizza, which is $4.00 cheaper)I called for a credit, they told me they could send the driver back to correct the order, why am i going to wait another 45 min to an hour when this was not my mistake. Needless to say, i am not completely satisfied, but sure keep the $4.00. Next time pay attention to what y'all give your driver's.“
“Food was amazing nice and hot like it's supposed to be our server (Denisse) with the glasses was amazing and kind she went out her way to make sure me and my wife felt welcomed. Very attentive server made sure we had our drinks full and anything we needed recommend highly if Denisse is working.“
“Me and my parents walked into Pizza Hut for dinner tonight. The restaurant was empty there was only one couple in the restaurant. We were greeted by the person behind the counter. We told him we wanted a table. And he said they didn’t have any ice. That’s fine we sat down. And the waiter gave us paper menus with no prices on them. He told us they are updated their menus. We got bottled soda. We ordered a large pizza with pepperoni and jalapeño well done hand tossed. And boneless wings Buffalo medium. For dessert cinnamon bread. The pizza was delicious and crunchy the wings were great. And the bread was amazing. Definitely would come back to this location.“
“I order delivery quite often and let me say.... FIONA is the real MVP!!! I ALWAYS put "leave at door" on my orders, but she is the only one who has ever called me. She called to tell me that the order was outside because she said it was about 50° outside and did NOT want my food to get cold. BIG THANK YOU TO FIONA! Because of her we ate our pizza hot and fresh ?“
“Best pizza place in town. I get the pizza every time!! The staff is extremely friendly, and are always available to help. It gets busy sometimes but it's worth the go. I come here once a week just to enjoy the food. I would prefer this pizza over any other pizza place in the world. I highly recommend this place for everyone!“
“Had a terrible experience being delivered a cold pizza with missing items, but the manager called me up, apologized and made things right. Great customer service by him. Customer service through a call center was incredibly annoying when the initial order went wrong. Took several calls and got the run around. Not the managers fault though I imagine it's corporate nonsense.“
“Upon arriving (8:30pm), I was met by a rude server and automatically told I could only order for take out, because they were closing at 9pm, which I said it wasn't 9pm, he turned his back and walked away. I then asked for the corporate phone number and refused to give it to me, but I spoke with the manager on duty, Ivan. He apologized for the employees behavior and took care of me, he gave an example of customer service, thank you Ivan.“
“I ordered two melts. A chicken Parmesan, meat lovers and a garden salad. The food was fresh, hot and so good. The delivery guy was on time and amazing. Professional. The employee that helped me over the phone with my order provided above and beyond excellent guest service the best I have ever had. Her name is Anna. Super nice, respectful, polite and made sure my order was right. Repeated my over several times. I had to call because the online ordering was messing up but her guest service was amazing. A great employee and we need more employees like her and people in general like her. I love this location and is the best.Anna keep up the great work. You are amazing. Thank you. A++++++“
“A hot pizza to start a weekend with family is best. The service at this pizza hut was quick, the soda machine was out of carbon dioxide though, so the sprite I ordered was bland. I asked for an unsweetened tea but it was mostly water. Not bad though for a hot pizza meal when it's cold outside.“
“Very tasty and made to order with the right amount of topping and doneness. The staff at Pizza Hut were very nice and polite too! My visit in your store was very memorable and clean. I will recommend this Pizza Hut Very tasty and made to order with the right amount of topping and doneness. The staff at Pizza Hut were very nice and polite too! My visit in your store was very memorable and clean. I will recommend this Pizza Hut to my family and friends. my family and friends.“