Five Guys

Name: Five Guys
Address: 1428 N Old Decatur Rd Suite 100, Fort Worth, Texas, 76179, US
Telephone: (682) 224-3955
Price range: $
Rating: 2.6

$ • Burgers, Fast Food

Hours:
1428 N Old Decatur Rd Suite 100, Fort Worth
(682) 224-3955

Menu Order Online

About Five Guys

Five Guys is a popular restaurant known for its fresh and flavorful burgers, fries, and shakes. Many customers appreciate the consistent quality of the food, with some noting that their orders are always made to perfection and arrive hot and fresh, especially when taken home. The burgers are praised for their taste and the variety of toppings such as pickles, lettuce, and tomatoes, all of which are fresh. The fries are also highly regarded for being well-seasoned and delicious, with some customers mentioning that they are almost as expensive as the burger, which they find a bit costly but worth the price. Unique offerings like Bacon Shakes are a highlight for some visitors, and the restaurant offers meal deals around $12.99 with options to upgrade drinks to shakes and add unlimited items at no extra cost, providing good value for those who indulge.

The staff at this location are consistently described as friendly, professional, and hardworking, creating a welcoming and positive environment. The team’s teamwork and respectful attitude are especially noted, making it a family-friendly and safe place to dine. The manager is recognized for his polite and engaging manner, which reflects well on the overall customer experience.

However, some concerns are raised about the phone service. Customers report issues with unanswered calls, phones being off the hook, and poor employee communication over the phone, despite in-person interactions being professional and friendly. These issues have been brought up multiple times without resolution.

Overall, this Five Guys location is appreciated for its high-quality food, friendly staff, and clean environment, making it a favorite for regular visits, despite the higher prices.