Schlotzsky's Deli
$ • Sandwich Shops, Caterers, Pizza
Hours:
1548 Eastchase Pkwy ste 126b, Fort Worth
(817) 861-6900
About Schlotzsky's
Customers' Favorites
Schlotzsky's Reviews
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This location couldn't get an order right if their employees' lives depended on it. Service is bad in the store. And don't count on getting everything you've already paid for if you do delivery. It's simple things -- It's a Pick Two -- if you don't have two items, you don't have the order complete! Got a salad? There should be dressing to go with it. It's not rocket science!
Menu
Hours
| Monday | 8:30AM - 9PM |
| Tuesday | 8:30AM - 9PM |
| Wednesday | 8:30AM - 9PM |
| Thursday | 8:30AM - 9PM |
| Friday | 8:30AM - 9PM |
| Saturday | 8:30AM - 9PM |
| Sunday | 8:30AM - 9PM |
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Schlotzsky's Deli is a restaurant known for its consistent quality and friendly service. Customers appreciate that the food is always well-prepared and fresh, with sandwiches being a common favorite. The staff is often praised for their quick and precise service, even during busy times or unexpected situations like computer system malfunctions, where they sometimes offer discounts to customers waiting. One employee was highlighted as providing top-tier customer service while training another staff member, demonstrating professionalism and dedication.
However, there are some concerns. Some customers have experienced issues such as being out of certain items like cookies or small sandwiches, especially during promotions like T-Mobile Tuesdays, which left some feeling disappointed. Prices can also be a point of dissatisfaction; for instance, paying $20 for four three-day-old cinnabons was seen as too high given their stale condition. Additionally, a few customers faced delays or lack of attention from staff, such as waiting 15 minutes at the front counter without service, leading to walkouts.
Overall, Schlotzsky's Deli offers good sandwiches and decent service, but occasional problems with product availability, pricing, and customer attention have been noted. Despite these issues, many still find the quality of food and the staff's effort worth visiting.