Baskin-Robbins
$ • Ice Cream, Custom Cakes
Hours:
The Commons At Willowbrook, 7596 Farm to Market 1960 Rd W, Houston
(281) 894-5522
About Baskin Robbins
Customers' Favorites
Baskin Robbins Reviews
Horrible customer service. Got an email about a free scoop for birthday the other day so I went in today for my bday and they tell me they need to scan bar code on app. I open app and the app has my birthday wrong on Jan 21. So guy named Dajon tells me he has to call his shift leader named Niyah to get it approved even though I have driver's license with my correct birthday. Long story short they tell me "sorry"...totally ignorant people. Like they were going to miss a scoop...read full review
Just a nice spot for a good ice cream date. And if you want coffee afterwards, Starbucks is right across the way.....
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Baskin-Robbins, known for its fresh waffle bowls and extensive ice cream flavors, has been praised for its exceptional customer service and friendly staff. The establishment, particularly the Willowbrook location, stands out for its attentive service, such as offering samples and making all waffle bowls on-site. However, there have been concerns regarding order labeling for delivery, as one customer experienced difficulties distinguishing between flavors in a delivered order. Despite this, Baskin-Robbins is commended for its wide variety of flavors, with Fudge Chocolate being a notable favorite.