Charleys Cheesesteaks

Name: Charleys Cheesesteaks
Address: 5085 Westheimer Rd, Houston, Texas, 77056, US
Telephone: (832) 409-6503
Price range: $
Rating: 3.2

$ • Cheesesteaks, Fast Food, Sandwich Shops

Hours:
5085 Westheimer Rd, Houston
(832) 409-6503

Menu Order Online

About Charleys Philly Steaks

Charley's Philly Steaks offers a dining experience with a mix of positive and mediocre feedback. The restaurant is known for its Philly Cheesesteak and Chicken California sandwiches. While the taste of these meals is enjoyable, with the Chicken California being well-seasoned and the Philly Cheesesteak being generously cheesy, there were some concerns about the freshness of the meat. The portion of chicken in the Chicken California was slightly lacking, while the cheese in the Philly Cheesesteak slightly overpowered the taste of the meat.

The service at Charley's Philly Steaks was found to be surprisingly good, with most workers being adequate. However, the food was described as mediocre, being likened to a regular fast-food sandwich but larger in size. The convenience of its location and the comfortable seating in the food court were noted as plus points.

In one instance, there was an issue with a delivery order, where the chips and soda were not as ordered. However, the situation was handled well by the manager, named David, who apologized, offered a resolution, and even upgraded the soda to lemonade. His positive attitude and good customer service were highly appreciated.

In summary, Charley's Philly Steaks offers a dining experience with enjoyable meals, but with some concerns about food freshness and mediocre food quality. The service is found to be surprisingly good, with exceptional customer service in some instances.