Denny's Restaurant
$ • Diners, American, Vegan
Hours:
13031 FM 1960 W, Houston
(281) 897-8050
About Denny's
Customers' Favorites
Denny's Reviews
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great service and interior design
Service was extremely slow this morning. Even hostess came back after 15 minutes to see if our order was taken which it was not. Ten more minutes and waitress says I will take your order in a second. Then 10 more minutes go by. Finally we ordered. It came out and I had cream of wheat versus oatmeal I had ordered. Waitress says well it is supposed to be oatmeal like I couldn't tell the difference. Food was good but not sure will return.
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Based on the reviews, Denny's Restaurant offers a mix of experiences. The customer service from certain employees is often described as spectacular and wonderful. One employee named Adolpho was very helpful after a stolen Uber order, personally making sure the customer was taken care of. Another employee named Matthew was singled out for being helpful, attentive, kind, and genuinely caring about the customer's experience. A waitress also went above and beyond to take good care of a customer. However, some experiences were negative. One customer had a problem with the app for a birthday celebration, spending half of the dinner time fiddling with it instead of enjoying the nice hot meal. The manager only ok'd the husband's birthday meal off, and the customer felt the experience was ruined. Another customer received cold food and was told items were out of stock, with staff leaving for 30 minutes to check. Overall, the restaurant has employees who provide great customer service, but there are also issues with the app, cold food, and stock availability.