Pool Deck Cafe
Bar & Grill
Hours:
1300 Lamar St, Houston
(713) 650-1300
Pool Deck Cafe Reviews
I was impressed with the outstanding and interactive customer service from valet, front desk, restaurant and room service. They went out of their way to interact and genuinely make me feel appreciated without false efforts.
The facilities and room quality were not up to usual 4 Seasons brand standards so it was disappointing. We had a cabana pool room and it was musty smelling. However I loved being able to sit close to the pool on our little patio. I would say the hallway and room was more of a Holiday Inn vibe which is unusual for the brand and price point. The pool is very small and dated. However, the front desk staff, concierge, in room dining, and pool bar staff were excellent.
Ratings
Menu
Hours
| Monday | 5:30AM - 10PM |
| Tuesday | 5:30AM - 10PM |
| Wednesday | 5:30AM - 10PM |
| Thursday | 5:30AM - 10PM |
| Friday | 5:30AM - 10PM |
| Saturday | 5:30AM - 10PM |
| Sunday | 5:30AM - 10PM |
People in Houston Also Viewed
Could not have had any better interaction with any of the staff members. Hotel was exceptionally clean and hotel staff was perfect! Check in was simple and quick. The valet were spot on, professional as well as polite. And don't even think about opening a door for yourself, they are there waiting to assist you by the time you get to it. I was blown away by their customer service, it truly is on another level.